Technical Project Manager

IT Project Manager

Location: Guatemala, El Salvador

Work style: Hybrid

Modality: Full-time

Who We Are

Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.

With a global team across North America, South America, Central America, Europe, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering.

About the Role

As an active member of TELUS Digital, you will support the delivery of complex projects as a Technical Project Manager, ensuring successful execution across all project phases — from planning and initiation through execution, monitoring, and closure.

You will act as the bridge between technical teams and business stakeholders, ensuring alignment, risk management, and on-time delivery within scope and budget.

### Key Responsibilities:

Plan, lead, and manage complex software development projects, including application development, migrations, and transformation initiatives.

Drive execution across all project phases: initiation, planning, execution, monitoring & controlling, and closure.

Develop and maintain detailed project plans, schedules, budgets, and risk mitigation strategies.

Ensure alignment between business requirements and technical implementation.

Manage stakeholder communication across technical teams, business units, and leadership.

Monitor project scope, timeline, cost, and quality, proactively identifying and mitigating risks.

Produce and maintain project documentation, governance artifacts, and status reports.

Utilize project management tools.

Manage work tracking and collaboration through Jira.

Support budget planning, capital and operational expenditure tracking, and reporting.

Coordinate with external vendors and support contract and procurement management when required.

Facilitate Agile ceremonies and support hybrid or Agile project environments.

### Required Qualifications:

Bachelor’s degree in Computer Science, Computer/Software Engineering, Information Systems or Applied Mathematics, or equivalent education and/or experience.

3-4 years of experience managing delivery of complex software projects (Application Development, Migrations or Transformation)

2-3 years of experience planning and leading projects through all phases.

Strong knowledge of project management methodology (PMI, Agile, or hybrid approaches)

Proficiency with web assisted tools.

Working knowledge of Excel (formulas, pivot tables, charts, data analysis)

Demonstrated analytical, problem-solving, and negotiation skills

Experience producing and maintaining project documentation

Clear and effective communication skills across technical and business stakeholders

Desirable skills

Experience with billing systems, financial systems, or payment platforms

PMP Certification or working towards it

Scrum training or Agile certification

Experience in Telco, Financial sector, or Retail

Vendor management or procurement experience

Budget planning and reporting experience

What’s in it for you:

Private medical and life insurance from day one

Budget for professional growth (certifications)

Schedule flexibility.

* Extra bonus based on performance.