Technical Services Engineer

The Role

We’re looking for an experienced Technical Services Engineer to join our established Checkmate Active Fire & Security team, providing field support across our existing and growing customer base.

Working independently and as part of a wider team, you’ll carry out reactive and planned maintenance, small installations, commissioning and site surveys across a range of life safety and security systems.

What You’ll Be Doing

• Installing, maintaining, testing and repairing fire and security systems.
• Carrying out preventative maintenance, commissioning and small installation works.
• Completing site surveys and identifying technical requirements.
• Working across systems including fire alarms, intruder alarms, CCTV, access control, emergency lighting and fire extinguishers.
• Diagnosing faults and providing effective technical solutions.
• Maintaining accurate service records, PDA reports and compliance documentation.
• Building strong relationships with customers and providing a professional, high-quality service.
• Working closely with the office and wider engineering team to ensure issues are resolved effectively.
• Maintaining tools and test equipment and ensuring calibration requirements are met.
• Identifying opportunities for additional work and supporting the wider sales team where appropriate.
• Participating in the emergency out-of-hours standby and call-out rota.

What We’re Looking For

• Previous experience working with active fire and intruder alarm systems is essential.
• Strong technical knowledge of life safety systems, electrical circuits and components.
• Experience in fault finding, diagnostics, maintenance and repair.
• Excellent communication and customer service skills.
• Strong attention to detail and ability to complete accurate technical documentation.
• Ability to work independently and as part of an established engineering team.
• Comfortable working in a range of environments, including at height, in confined spaces and with heavy equipment.
• GCSE or equivalent in English and Maths.
• Relevant industry qualifications such as ECS, IPAF or PASMA are desirable.

Learning & Development

We are committed to investing in our people and supporting career progression by offering the following:

• Generous individual annual training budget.
• Personal Development Plans ("Game Plans") tailored to your career goals.
• Clear career pathways and progression opportunities.
• Protected Learning Time (minimum half a day per month) dedicated to professional development.
• Sponsorship for relevant professional qualifications and memberships.
• Ongoing support from experienced managers and industry specialists.
• If you are interested in this opportunity, please apply through the Employment Hero App or reach out to the Recruitment team.