Trade Support Team Member

As a Trade Support Team Member, you’ll be the heartbeat of the branch providing essential support and clear communication across our trade operations. You’ll work closely with Account Managers, and suppliers to ensure a seamless experience and help to build a team culture that nails the basics. With a flexible, can-do attitude, you’ll manage customer inquiries, offer product advice, prepare quotes and pricing, and find solutions to meet customer needs.

Engage with customers and suppliers face to face, over the phone, and via email

Recommend suitable products, process orders, and manage sales documentation

Coordinate with internal and external stakeholders to track orders and arrange timely deliveries

Take clear briefs from stakeholders and prepare accurate quote documentation

Collaborate with Account Managers and Team Leaders to capture opportunities through daily and weekly planning

Multiple Full-Time opportunities available across Two PlaceMakers Branch Locations

PlaceMakers Mt Wellington

+ Permanent full-time role offering 40 hours per week Monday to Friday

PlaceMakers Pakuranga

+ Permanent full-time role offering 40 hours per week Monday to Friday

About You:

To succeed in this role, you will be more than just a sales support person, you’ll be a natural communicator and relationship builder who understands the needs of our customers. Your experience in the building or construction industry, combined with strong knowledge of building materials and products, means you know how to connect with builders, can identify opportunities, and act as a trusted advisor to deliver tailored solutions and assistance that make a real impact

Proven experience in trade support, sales coordination, customer service, or internal sales

Ability to manage competing priorities, meet tight deadlines, and perform under pressure

Highly organised with sharp attention to detail

Excellent interpersonal and communication skills

Tech-savvy and comfortable working across multiple systems

Knowledge of building products & materials and/or a solid understanding of construction processes is advantageous

Our Benefits:

Competitive base remuneration

Genuine development opportunities that come with being part of the wider Fletcher Building Group

Staff buying privileges and company benefits for you and your family

Z Energy fuel discounts and free monthly Pie & coffee

KiwiSaver employer contributions matched up to 4%

Employee Education Fund

Health & Wellbeing initiatives including an Employee Assistance Programme

Pre-employment checks will include references, a medical assessment, drug and alcohol testing, a criminal background check, and confirmation of your legal right to work in New Zealand indefinitely.

We are proud of the incredible diversity of people who make up our business! As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.