Trainee Online sales & Procurement Assistant

About the role

We are looking for an enthusiastic and tech-savvy Trainee Online Sales and Procurement Assistant to join our growing team. You will provide efficient administrative and operational support to the sales team, manage online inventory, help to ensure customer enquiries, quotations, orders, and general sales activities are managed accurately and on time. The role requires strong organizational skills, attention to detail, customer service, and confidence using computer systems, such as Xero, Microsoft Suite, Chat GPT & other BOT Services.

Key responsibilities

Provide day-to-day administrative support to the sales team.

Inventory management & stocktake.

Follow up on quotations, enquiries and outstanding customer requests.

Assist sales staff with customer enquiries and general correspondence.

Maintain accurate and up-to-date customer and sales records.

Assist with resolving customer queries and following issues through to completion.

Maintain electronic databases and spreadsheets.

Assist with invoicing, purchase orders and other sales-related administration where required.

Assist with general office administration and other duties as required.

About you

Strong computer literacy and confidence learning new software.

Proficient in Microsoft Suite.

Ability to create and maintain Excel spreadsheets, including basic formulas, sorting, filtering and data management.

Ability to accurately enter, retrieve and maintain customer and sales information.

Comfortable working with email, shared drives, online systems and digital documentation.

Excellent organizational and time-management skills.

High level of accuracy and attention to detail.

Strong written and verbal communication skills.

Professional and friendly telephone manner.

* Customer-focused approach.