Vending Machine Service Specialist

Job Title: Vending Machine Service Specialist

Employer: Darouiche Holdings Ltd T/A Vending-Machines.ie

Location: Suite 11108, 26/27, Upper Pembroke Street, Dublin 2, D02 X361

Annual Salary: €36,605

Working Hours: 39 hours per week

About the Role

Darouiche Holdings Ltd T/A Vending-Machines.ie Limited is looking for a dedicated and technically skilled Vending Machine Service Specialist to join our team in Dublin. This is an exciting opportunity to take on a varied role focused on providing expert service and support for our clients. As a Vending Machine Service Specialist, you will play a key part in our operations, working hands-on with our vending machines to ensure they are consistently performing at their best for our customers.

Key Responsibilities

• Technical Support and Repairs
• Diagnose and resolve reported issues, delivering timely and thorough assessments for our vending machines.
• Conduct effective repairs, troubleshooting problems and implementing solutions to ensure optimal functionality and performance.
• Follow safety protocols and best practices while performing repair tasks to maintain a safe working environment.

Installation and Maintenance

Oversee the setup and configuration of machines at client locations, ensuring each machine meets operational standards.

Provide comprehensive training to clients on machine operation and maintenance.

Carry out routine inspections to maintain machines at peak performance and proactively identify potential upgrade or enhancement needs.

Customer Service and Consultation

• Establish and maintain strong relationships with clients, offering ongoing support and resolving any inquiries or concerns.
• Communicate the benefits and features of our machines and services effectively to customers, assisting them in understanding how our products meet their needs.
• Provide strategic recommendations to clients to optimise their vending operations, aligning with their business objectives.
• Serve as a point of contact between the company and clients, ensuring a clear understanding of client requirements and expectations.

Qualifications and Skills Required

• Previous experience in technical support or a similar role in the vending or similar industry is beneficial.
• Strong problem-solving skills and the ability to work independently and as part of a team.
• Excellent communication skills, with a customer-oriented approach.
• Attention to detail and a commitment to maintaining safety and quality standards.

What We Offer

• Competitive annual salary of €36,605
• Comprehensive training and support
• Opportunities for career development within our expanding team
• If you are ready to take the next step in your career and contribute to our success, apply today to join Darouiche Holdings Ltd T/A Vending-Machines.ie Limited as a Vending Machine Service Specialist