Warehouse Manager

The Judge Group is a rapidly scaling, tech-forward distribution company seeking a Shift Manager to oversee warehouse operations. The role involves managing a team, ensuring order fulfillment accuracy, and driving continuous improvement initiatives in a high-growth environment.

Responsibilities

• Lead and manage shift-level warehouse and fulfillment operations, including inbound and outbound workflows
• Ensure timely, accurate order fulfillment and maintain SLA compliance
• Track daily volume, throughput, and team performance; coach and develop associates and supervisors
• Maintain and improve SOPs; ensure adherence across the shift
• Forecast staffing needs and manage scheduling
• Communicate effectively with internal teams, partners, and vendors
• Collaborate with Central Operations, People, and other departments to ensure seamless operations
• Ensure compliance with all regulatory requirements related to inventory tracking and reporting
• Drive continuous improvement initiatives using data, analytics, and technology
• Maintain operational stability during high-pressure or rapidly changing conditions
• Shift Managers are responsible for shift-level KPIs and monthly reporting to the NY Director of Ops. They must understand how shift metrics connect to company-wide OKRs and individual performance
• KPI categories include:
• Time & Attendance
• Performance Management & Churn
• Training & Succession
• Unit-Level and Order-Level Accuracy Metrics
• Fulfillment Capacity & Throughput
• Schedules, Timesheets, and Overtime Management

Skills

• Strong supervisors ready for the next step are encouraged to apply
• Strong leadership presence with the ability to motivate and manage teams of 30+ employees
• Excellent Excel proficiency (tested during interview process)
• Strong project management skills and comfort with ambiguity
• Experience with SOP creation, implementation, or optimization
• Background in warehouse, logistics, or distribution (cannabis or similar industries preferred)
• Experience with inbound/outbound tracking, staffing forecasting, and vendor coordination
• High empathy, strong communication skills, and ability to work with diverse teams
• Highly organized, detail-oriented, and adaptable in a startup-like environment
• High EQ, low ego, and willingness to pitch in—including hands-on work when needed
• Familiarity with MS Office and business software (ERP/CRM)
• Must be 21+, able to lift 50 lbs., and perform physical warehouse tasks
• Degree preferred but not required

Benefits

• Medical/Dental/Vision (75% of employee premium covered)
• 401(k)

Company Overview

• Results through the Power of Experience. It was founded in 1970, and is headquartered in Bala Cynwyd, Pennsylvania, USA, with a workforce of 1001-5000 employees. Its website is https://www.judge.com/.