Workshop Foreman
Job Description
About the role
Reporting to the Service Manager, you'll own workshop-floor execution: keep the job board moving, get the right work to the right technician, hold the quality line, and bring on the people behind you. This is a hands-on, working foreman role. You'll spend approximately 60% of your time on your own jobs and the rest leading, checking and supporting a team of six technicians plus our vehicle groomer.
Key responsibilities
Own the daily job board - allocate work by skill and capacity, keep jobs moving, and spot bottlenecks before they bite
Keep the Service Manager and Advisors in the loop on progress, delays and any additional work
Quality-check completed jobs before handover - 3 C's written up, parts recorded, vehicle clean and fixed right first time
Be the workshop's technical escalation point - guide diagnostics rather than simply taking the job off the technician
Lead, coach and develop the team, including apprentices, and run weekly toolbox meetings
Manage the day-to-day people side of the workshop - technician hours and leave, assisting with hiring, and performance reviews alongside the Service Manager
Keep the workshop safe, tidy and compliant - monthly hazard register, PPE, and equipment maintained
Handle WOF matters and keep certification and records in order
About you
Qualified automotive technician with at least 8 years' experience
European vehicle experience preferred
Strong diagnostic and quality-control ability
Natural leadership - able to allocate, coach and hold a standard, and stay calm when the day gets busy
Full NZ driver's licence
WoF authority is a plus - or the confidence to handle WoF issues as they arise
About us
SD European is Hamilton's European vehicle specialist - Audi, BMW, Mercedes-Benz, Mini, Skoda and Volkswagen. Our workshop lives and dies on doing the job right the first time. An established European specialist with a well-equipped workshop and a team that takes pride in its work. You'll have the Service Manager's backing and real say in the culture and way the workshop floor runs.
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