WW Education Sales - Head of Channel Enablement, Training and Programs

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The Education Channel Sales Enablement team is at the forefront of enabling the sellers of Appleʼs commercial partners. This diverse ecosystem of partners plays a crucial role in delivering exceptional products, services and experiences to our education customers. In this role, you will be instrumental in ensuring the success of these partners.

**Description**

The WW Head of Channel Enablement, Training & Programs is a Management role responsible for defining and executing the global strategy for channel education, enablement, and training across the education ecosystem. This role leads all education-focused channel training initiatives, including management of Professional Academy for Education and the Apple Sales COACH platform, ensuring partners are enabled to sell, deploy, and support solutions effectively at scale.

This leader will manage global teams, set strategic direction, and partner closely with Sales, Government, Technical, Marketing, Product, and Regional Channel leaders to drive partner capability, consistency, and performance worldwide. ","responsibilities":"Lead the Strategy and leadership of all training and enablement for Channel, Ecosystem and Alliance Partners . Implement sales enablement initiatives, develop a robust sales enablement and communication strategy, and cultivate a skilled community of channel sellers and persona roles.

Own Apple’s holistic training program for the Education Channel and alliance partners.

Drive seller engagement and compliance with Apple training content and programs, manage partner communications using Apple tools, and leverage in-depth knowledge of channel partner enablement practices, tools, and challenges.

Collaborate with Apple leadership, cross-functional teams, and reseller partner executives to build, refine, and manage the enablement strategy, ensuring alignment with sales and pre-sales technical services strategies with a customer-centric approach.

Ensure the Academy delivers role-based, scalable, and outcome-driven learning journeys, aligns content with education market needs, and drives adoption, engagement, and measurable impact through the platform.

Partner with digital, IT, and product teams to enhance platform functionality and user experience, evolve and build the Apple Sales COACH platform as the central global enablement and training system, design and deliver global partner training programs, develop certification frameworks, onboarding programs, and continuous learning pathways, ensure consistency of messaging, tools, and training materials across regions, and build, lead, and develop a high-performing global enablement and training team.

Set clear goals, performance metrics, and development plans for team members. Encourage teamwork, creativity, and continuous improvement. Set key performance indicators to assess training effectiveness, partner readiness, and business impact. Use data and insights to improve programs and platforms. Report progress, results, and ROI to senior management.

**Preferred Qualifications**

Channel leadership experience to include leading leaders, directing senior individual contributors, and influencing in a matrix environment

Comfortable not having a complete picture

Ability to empower teammates to do their life’s best work

**Minimum Qualifications**

Experience leading Channel Sales Programs

Proven experience in roles where you've worked directly with customers sales teams and partners, including experience in training and supporting

Record of effectively partnering with cross-functional teams such as sales, training and marketing

Outstanding communication and presentation skills and proven ability to speak to executives, partners, and customers expertly

Proven ability to inspire a team, stakeholders and partners

Ability to think strategically and implement flawlessly under tight timelines

Ability to simplify the complex and achieve clarity when ambiguity exists

Experience managing complex, multi-stakeholder initiatives with competing priorities and tight deadlines

Demonstrated customer success adapting programs

Understanding of partner business models, operational challenges, and day-to-day selling realities

Excellent Keynote skills

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