Access Administrator
Job Description
Key Areas of Responsibility will include
Work to facilitate the booking, support and organisation of patient access, either via ensuring that inpatient theatre lists are produced in a timely manner with appropriate comment added to Care Flow and Blue spier theatre systems, or, ensuring that outpatient clinics are booked locked / withdrawn in a timely manner with appropriate comment added to the PAS system
Reschedule or cancel patients appointments efficiently using the CareFlow system ensuring that patient offered choice of appointment time / date.
Using Envoy Text Messaging service to contact patients for hospital cancellations
Liaising with GP surgeries/Care Group Services and other healthcare professionals as required within remit of job role
Print and process patient referrals into the CareFlow system in readiness for scan clinical triage.
Telephone patients (as and when requested) to maximise slots, follow up DNAs and remind patients of their appointment
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