Asset Management, Client Service Platforms - Head of Product

**Goldman Sachs Asset Management**

As one of the world's leading asset managers, our mission is to help our clients achieve their investment goals. To best serve our clients' diverse and evolving needs, we have built our business to be global, broad and deep across asset classes, geographies and solutions.

Goldman Sachs Asset Management (GSAM) is one of the world's leading asset management institutions. GSAM delivers innovative investment solutions on a global, multi-product platform. In addition to traditional products (e.g. Equities, Fixed Income) our product offering also includes Hedge Funds, Private Equity, Fund of Funds, Quantitative Strategies, Fundamental Equity and a Multi-Asset Pension Solutions Business. Software is engineered in a fast-paced, dynamic environment, adapting to market and customer needs to deliver robust solutions in an ever-changing business environment.

**Your Impact**

As the Head of Product for Client Service Platforms, you will shape the experiences for our clients and integral components of the Asset Management technology ecosystem and OneGS 3.0 initiatives. You will lead the product management team focused on defining the features and strategy of our core client service platforms including digital experience for internal users including Onboarding / KYC, client service desktop, case management and the core orchestration technology to enable business growth. Partnering closely with key stakeholders across Service, Engineering, and Business you will establish ongoing relationships by facilitating discussions to understand their core business challenges, and to design and document requirements to provide excellent client service and scale our abilities to meet the growth of the business. As part of a cross functional agile development team, you will prioritize the development backlog and clarify and revise requirements. You will also be tightly integrated into the broader department initiatives, including expanding our internal digital presence and ensuing our products can scale with growing demand.

**How You Will Fulfill Your Potential as a Product Manager**

• Define the strategic direction of feature development by building consensus among stakeholders, and partnering with engineers, designers to deliver high-quality experiences for the client service organization.
• Spend time with users and platform stakeholders to validate product opportunities and to develop an understanding of our users and business OKRs.
• Influence and lead the global client servicing product team; offering ongoing feedback, career mentorship, and build the right talent balance by assessing skill sets and providing ongoing mentoring to the team.
• Prioritize the product backlog informed by stakeholder feedback, domain expertise, user insights, and market research to make informed trade-offs between new feature development, platform investment, and optimizations (build vs buy vs borrow).
• Analyze quantitative and qualitative metrics including user feedback to inform product strategy.
• Compile user stories and acceptance criteria in collaboration with subject matter experts, engineers, and designers.
• Develop a collaborative working relationships with business, engineering and design teams to establish a safe team environment focused on collaborative problem solving and transparency.
• Identify and escalate risks and dependencies across the program.
• Lead training and rollout of new features and work closely with the users in a “white glove” approach to drive adoption and obtain feedback.
• Keep abreast with industry trends to identify and respond to new opportunities.
• Drive AI strategy, roadmap and adoption across the client servicing platforms.

**Basic Qualifications**

• 15+ years of Product Management experience within financial services, specifically shaping client experiences and servicing platforms.
• Understanding of asset management including retail and institutional SMAs, Alternatives and pooled vehicles.
• Excellent written and verbal communication skills, including experience working directly with both technical and non-technical stakeholders.
• Experience with ServiceNow is helpful.
• Experience with all stages of the development lifecycle: inception, analysis, design, review, testing, and deployment leveraging agile development methodologies.
• Proficiency in collaborating with technical teams, understanding software architecture, and translating technical concepts to non-technical stakeholders.
• Experience engaging with stakeholders to design the customer experience, develop and communicate the product roadmap and define and prioritize requirements.
• Demonstrated success in leading and mentoring cross-functional teams, managing complex projects, and delivering software solutions on schedule and within budget.
• Be a strategic thinker, able to lead project working groups, possessing strong facilitation and data gathering skills, and able to provide creative & innovative solutions.

**Experiences that will help you thrive**

• Must have a client centric and product mindset with experience collaborating with key stakeholders to propose products and their associated features.
• Strong creative leader, self-motivated with analytical mindset who can multi-task to solve interesting and difficult technical problems under time pressure and with resource constraints.
• A demonstrated ability to rationalize ambiguous, open-ended problems and establish and communicate and plan for progression.
• Ensure systems can scale to handle increasing business volumes, optimize performance and throughput. Good understanding of distributed systems.
• Be an advocate of best practices for system design and conformance to high standards for coding, testing, debugging and implementation.

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. : https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2026. All rights reserved.

Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity

**We Offer Best-In-Class Benefits**

Healthcare & Medical Insurance

We offer a wide range of health and welfare programs that vary depending on office location. These generally include medical, dental, short-term disability, long-term disability, life, accidental death, labor accident and business travel accident insurance.

Holiday & Vacation Policies

We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year.

Financial Wellness & Retirement

We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees’ priorities.

Health Services

We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state-of-the-art on-site health centers in certain offices.

Fitness

To encourage employees to live a healthy and active lifestyle, some of our offices feature on-site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre-approved amount).

Child Care & Family Care

We offer on-site child care centers that provide full-time and emergency back-up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available.

Benefits at Goldman Sachs

Read more about the full suite of class-leading benefits our firm has to offer.

Opportunity Overview

CORPORATE TITLE

Vice President

OFFICE LOCATION(S)

Dallas

JOB FUNCTION

Product Management

DIVISION

Asset & Wealth Management