Assistant Manager
Job Description
Package Description
With over 40,000 restaurants, the Subway® brand is the largest sandwich chain in the world. Due to continued growth across the globe our Franchise Owners are looking to recruit motivated and driven team members to join the Subway® brand.
Job Introduction
The Assistant Manager is at the heart of the operation and our Franchise Owners are always looking for new talent to lead the teams that help the Subway® brand to be the first choice for those who want to enjoy quick and nutritious meals.
If you have management experience in a fast-paced retail environment, then we want to hear from you!
Main Responsibilities
Complete morning shift duties as per Opening Sheet Duties instore
Assist in monitoring store operations
Monitor quality of product & customer service standards as well as monitoring front of store presentation and outdoor areas.
Complete Stocktake, WISR, Control Sheet and send after reviewing by the Manager. Adjust Wages Time Sheet for submission to the Manager
Complete drinks, vegetable and milk orders on the required day and the Countrywide order when manager is away.
Keep abreast of store costs when completing the WISR and report excesses to the Manager
Bank store takings when required
Communicate store operation standards and new processes to staff as required
Provide training for new employees
Be available to other staff for instruction on new training techniques if required and for direction & support
Lead by example in delivering excellence in customer service
Report all customer complaints to the Manager and respond to & take remedial action on all customer complaints if the manager is not available
Report equipment failure to the manager immediately and generally maintain equipment. Respond efficiently in times of equipment failure if the manager is not available
Implement & manage change in an efficient, constructive & positive way.
Keep abreast of and maintain required health and safety standards
Maintain store food, safety, and hygiene standards at all times
* Maintain your uniform standards including name badge
Other duties may be required as circumstances dictate and are to be discussed with the Manager and agreed to before any implementation.
The Ideal Candidate
Working as an Assistant Manager in a Subway® franchise is a challenging role but one that is highly rewarding. Subway® Franchise Owners are proud of their hard-working teams and are able to offer fantastic career path opportunities to truly develop your career.
About The Company
Please be aware that restaurants are independent franchises. All applications are sent to the Franchise Owner or operator.
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