Assistant Warehouse Manager

LSG Sky Chefs is an international airline catering business with facilities around the world.  In New Zealand, we have kitchens in Auckland, Wellington, Christchurch and Queenstown, and we deliver approximately 25,000 meals a day to local and international airlines.

We’re looking for an Assistant Warehouse Manager to support the day‑to‑day operations of our busy warehouse facility. This is an exciting opportunity for someone who enjoys problem‑solving, leading people, and keeping operations running smoothly.

In this role, you’ll work closely with internal stakeholders, external customers, and third‑party logistics (3PL) providers to ensure our warehouse delivers exceptional service and accuracy. You’ll support the Warehouse Manager in driving performance, maintaining safety standards, and leading a high‑performing team.

What You’ll Be Doing

Supporting daily warehouse operations including receiving, picking, packing, delivering product to internal customers, and stock control

Leading and guiding warehouse staff to meet productivity and accuracy targets

Coordinating with internal teams such as procurement, production, customer service and the dispatch team

Communicating professionally with external customers and 3PL providers

Assisting with stocktakes, cycle counts, and investigating discrepancies

Maintaining a clean, safe, and compliant warehouse environment

Supporting continuous improvement initiatives such as Lean, 5S, and workflow optimisation

Acting as second‑in‑charge to the Warehouse Manager and stepping in when required

What We’re Looking For

Experience in warehouse, logistics, or supply chain operations

Strong leadership skills with the ability to motivate and support a team

Excellent communication skills and confidence working with internal and external stakeholders

Ability to thrive in a fast‑paced, high‑volume environment

Solid understanding of warehouse systems (WMS/ERP) and scanning technology

Strong attention to detail and commitment to accuracy

A proactive, solutions‑focused mindset

Being a TFO is considered a strong advantage

Forklift certification and experience with 3PL environments are also beneficial.

Key Performance Indicators (KPIs)

High order accuracy and on‑time dispatch rates

Strong inventory accuracy and low variance

Efficient receiving and put‑away times

Positive stakeholder and customer feedback

Compliance with health and safety standards

Team productivity and development

Continuous improvement contributions

Why Join Us

Work in a dynamic, fast‑paced industry

Be part of a supportive, collaborative team

Opportunities for growth and development

* Make a real impact on warehouse performance and customer satisfaction