Business Change Facilitator

Assist the Change Management Team and Service Leads in reviewing and capturing current working practices (current State) and proposing and implementing future ways of working (future state as required).

Support with identifying emergent benefits when working through current processes with service leads.

Capacity to provide support to the Change Management Team and Service Leads to embed process changes within the business and deliver requirements against the agreed project plans and timelines.

This role is essential to supporting effective communication from the Change Management Team out to all users affected by the business changes, new processes, systems and technology. Assuring staff of the importance of the relevant clinical system and communicate the project aims from a change perspective to stakeholders.

Use effective, developed communication skills to motivate Trust staff through the delivery of the project and gain co-operation around change and procedures. Skilful negotiation and persuasive talents are a requirement of this role to gain trust and engagement.

Facilitate meetings and workshops to gather or disseminate information. This may involve change techniques such as process mapping and benefits identification.

Communicate any risks/issues to the Change Manager/Project Team as appropriate.

Attendance at appropriate meetings to deliver clear updates regards the project

Providing and receiving complex and contentious information

For full job details and personal specification please refer to attached Job Description.