Checkout Supervisor

Albany New World

Checkout Supervisor

Do you have strong checkout or customer service experience?

Can you confidently lead a busy team by setting the standard yourself?

Are you calm under pressure and great at multitasking and prioritizing?

If this sounds like you, we want to hear from you!

We’re looking for a motivated, hands‑on Checkout Supervisor who leads by example and helps create a positive, high‑performing front‑end environment. You’ll be supporting a busy team and ensuring every customer enjoys an excellent experience.

What the role involves

Reporting to the Checkout Manager, you’ll help oversee the smooth running of the checkout department, including:

• Leading by example with outstanding customer service
• Managing multiple tasks at once — for example, supervising self‑serve checkouts while serving Lotto customers and prioritizing what needs attention first
• Monitoring the shop floor and stepping in wherever needed
• Maintaining a calm, professional presence during busy or pressured periods
• This role suits someone who thrives in a fast‑paced environment and enjoys being hands-on.
• Who we’re looking for
• A natural leader who sets the tone through their own behaviors
• Someone confident, approachable, and steady under pressure
• Excellent multitasking and prioritization skills
• A great communicator and team player
• Previous checkout & customer service experience
• LCQ or GM Certificate (advantageous, but not essential)
• Days & Hours
• Monday – Wednesday: 4pm – 10pm
• Thursday: 11am – 8pm
• Sunday: 11am – 8pm
• Application close 15/11/26 unless filled earlier