Community Health Worker Supervisor, LPN

Job Description

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health authority, patient safety is a priority and a responsibility shared by everyone at VIHA; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

The CHW Supervisor coordinates the delivery of Home Support Services by conducting home visits, implementing client Care Plans, and responding to service delivery concerns. The CHW Supervisor directly supervises Community Health Workers and assists with their training, evaluation and discipline. The CHW Supervisor collaborates with the health care team and client/family in a 24-hour, 7 days per week model and reports directly to the Home Support Manager.

#### QUALIFICATIONS:

#### Education, Training And Experience

Registration with BC College of Nurses and Midwives as a practicing LPN registrant; WHMIS certificate; Certification in CPR, Standard First Aid and Food Safe; or other qualifications determined to be reasonable and relevant to the level of work.

Valid BC Driver's License and a reliable vehicle. Clear Police Criminal Record Check and Solicitor General's Criminal Record Check.

#### Skills And Abilities

Strong knowledge of computer applications, data entry and keyboarding skills

Strong organization and time management skills

Ability to effectively communicate both verbally and in writing

Ability to communicate with clients, clinicians and CHWs

Ability to problem-solve and deal with conflict resolution

Ability to multi-task and problem solve in a call center environment

Ability to support, supervise, guide and mentor HCA/CHWs in the delivery of quality care

Ability to establish and maintain positive working relationships and participate effectively as a team member

Job Requirements:

https://jd.viha.ca/JD4427.pdf