Credit Controller

For further information please refer to the job description and personal specification To manage your own portfolio of ledgers.

To pursue overdue invoices by telephone, email & letter within agreed timescales.

To maintain accurate records of all investigative activity.

To be responsible for querying shortfalls made by the private medical insurers (PMIs) or other sponsors where necessary.

To be responsible for writing to all patients promptly where a shortfall in payment is their responsibility. This may be due to an excess, or items not covered under the terms and conditions of the patients policy.

To be responsible for resolving all unallocated credit on various accounts, ensuring that, before allocation, the payee is responsible for payment of the invoice.

To be responsible for checking all receipts daily to ensure that the correct patients accounts have been credited and that payment has been made in full.

To be responsible for ensuring that, where payment of an account has been made in error, the credit is refunded back to the payee.

To be responsible for running daily debtor reports which list invoices overdue for payment.

To deal with queries from patients, PMIs and other funding bodies, ensuring that all details of progress are recorded on the computerised system used by the Private Patient Team.

To liaise with PMIs and all other sponsors monthly to ensure prompt and correct payment of accounts.