Customer Advocacy Manager

The Customer Advocacy Manager will be responsible for helping to grow and strengthen our Customer Advocacy program and initiatives. Through the voice of our customers and partners, we demonstrate how brands across the globe are using BlackBerry to innovate and secure their business, people, and endpoints. Deliver internal stakeholders with relevant customer testimonials and use cases to promote at events (both industry and BlackBerry hosted), press releases, social media, and other public activities. Build program strategies and tactics for growing customer reference pipeline/reference pool that can be leveraged across the BlackBerry business, globally. Follow a repeatable process for identifying and nurturing customer advocates, and targets, that support GTM, pipeline, marketing and demand gen campaigns and Corporate Marketing/Communications and Events priorities.

BlackBerry is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.