Customer Service/Sales Representative
Job Description
Overview
This Is NOT a Typical Office Job
Chariot Detailing is one of the fastest-growing mobile detailing companies in Mid-Michigan, and we’re looking for someone who can help create an amazing customer experience from the first phone call to the final appointment.
This role combines customer communication, scheduling, sales support, social media coordination, and day-to-day business operations.
If you’re organized, personable, confident on the phone, and enjoy helping customers — you’ll do very well here.
What You’ll Actually Do
This is a customer-facing communication role. Responsibilities include
Answering inbound calls, texts, and social media messages
Booking and managing customer appointments
Following up with leads and existing customers
Helping customers choose the right services
Communicating with detailers throughout the day
Handling reschedules, confirmations, and reminders
Assisting with customer support and basic sales
Helping manage online reviews and customer relationships
Supporting daily operations and keeping schedules organized
Representing the Chariot brand professionally
Pay, Bonuses & Earning Potential
Compensation includes
Base hourly pay
Performance bonuses
Commission opportunities on booked services
Seasonal bonus opportunities
Schedule & Work Environment
FULL TIME position only
Primarily daytime hours
Hybrid remote + in-office communication tasks depending on workload
Fast-paced work environment during spring and summer
Must be comfortable talking with customers throughout the day
This Job Is a Great Fit If You
Are highly organized and dependable
Communicate professionally and confidently
Have strong people skills
Enjoy talking with customers
Can multitask under pressure
Take pride in professionalism and presentation
Learn quickly and adapt fast
Want to be part of a fast-growing company
This Job Is NOT a Good Fit If You
Dislike customer interaction
Struggle with communication
Need constant supervision
Have difficulty staying organized
Do the bare minimum
Get overwhelmed easily in fast-paced environments
Requirements
Reliable transportation
Must have your own laptop or desktop computer
Comfortable using smartphones, scheduling apps, and social media
Strong communication skills
Sales or customer service experience is a plus
Must be dependable and professional
How to Apply
Apply on Indeed and answer the following question
Why do you think you’d be a strong fit for a fast-paced, customer-facing role at Chariot Detailing?
Applicants who do not answer this question will not be considered.
Chariot Detailing values professionalism, communication, reliability, and performance. If you want to work in a fast-moving environment where effort actually matters, apply today.
Pay: $18.00 - $25.00 per hour
Benefits
Paid training
Application Question(s)
Why do you think you’d be a strong fit for a fast-paced, customer-facing role at Chariot Detailing?
Work Location: Hybrid remote in East Lansing, MI 48823
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