Director of Finance (Hotel Experience Preferred)

Job Location/Region - Auckland New Zealand

Number of Positions Available - 1

Employment Type - Permanent, full time

Days required - Rotating roster Including Weekends

Hours Per Week - 40 Hours

Company

Marriott International is the world's leading global hospitality company, offering the most powerful portfolio in the industry. With 10,000 properties across 139 countries and territories, our 30 brands give people more ways to connect, experience and expand their world. Learn about our 30 hotel brands at www.marriott.com/marriott-brands.mi. Find Your World.™

Located in the heart of Auckland's central business district, experience mindful luxury at JW Marriott Auckland. This superb hotel provides the perfect place to unwind and connect with friends and family. Featuring 286 guest rooms including 15 suites, which boast views out over Auckland CBD, be welcomed with warm and genuine service encouraging guests to revitalize mind, body and spirit during their stay.

What we are looking for

A minimum of 3 years of related work experience

International luxury hospitality brand exposure would be preferred

A true believer in putting people first philosophy

Job Summary

Functions as the property’s strategic financial business leader.  The position champions, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees.  The position provides the financial expertise to enable the successful implementation of the brand service strategy and brand initiatives while maximizing the return on investment.  In addition, creates and executes a business plan that is aligned with the property and brand’s business strategy and focuses on the execution of financial and accounting activities and the delivery of desirable financial results.

Job Description

Engaging in Strategic Planning and Decision Making

§  Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.

§  Analyzes information, forecasts sales against expenses and creates annual budget plans.

§  Compiles information, analyzes and monitors actual sales against projected sales.

§  Analyzes differences between actual budget wages and forecasted wages for more efficient budget planning.

§  Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

§  Thinks creatively and practically to develop, execute and implement new business plans

§  Creates the annual operating budget for the property.

§  Provides analytical support during budget reviews to identify cost saving and productivity opportunities for property managers.

§  Implements a system of appropriate controls to manage business risks.

§  Ensures a strong accounting and operational control environment to safeguard assets, improve operations and profitability.

§  Analyzes financial data and market trends.

§  Leads the development and implementation of a comprehensive annual business plan which is aligned with the company’s and brand’s strategic direction.

§  Provides on going analytical support by monitoring the operating department’s actual and projected sales.

§  Produces accurate forecasts that enable operations to react to changes in the business.

Leading Finance & Accounting Teams

§  Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

§  Communicates the strategic goals, the focus and the owner priorities to subordinates in a clear and precise manner.

§  Leverages strong functional leadership and communication skills to influence the executive team, the property's strategies and to lead own team.

§  Oversees internal, external and regulatory audit processes.

§  Provides excellent leadership by assigning team members and other departments managers' clear accountability backed by appropriate authority.

§  Conducts annual performance appraisals with direct reports according to Standard Operating Procedures.

Anticipating and Delivering on the Needs of Key Stakeholders

§  Attends meetings and communicating with the owners, understanding the priorities and strategic focus.

§  Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.).

§  Advises the GM and executive committee on existing and evolving operating/financial issues.

§  Communicates financial concepts in a clear and persuasive manner that is easy to understand and drives desired behaviors.

§  Demonstrates an understanding of cash flow and owner priorities.

§  Manages communication with owners in an effective manner.

§  Manages property working capital and cash flow in accordance with brand SOPs and owner requirements.

§  Facilitates critique meetings to review information with management team.

Developing and Maintaining Finance and Accounting Goals

§  Ensures Profits and Losses are documented accurately.

§  Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued.

§  Submits reports in a timely manner, ensuring delivery deadlines.

§  Develops and supports achievement of performance goals, budget goals, team goals, etc.

§  Improves profit growth in operating departments.

§  Reviews audit issues to ensure accuracy.

Managing Projects and Policies

§  Generates and provides accurate and timely results in the form of reports, presentations, etc.

§  Reconciles balance sheet to ensure account balances are supported by appropriate documentation in accordance with SOPs.

§  Ensures that the P&L is accurate (e.g., costs are properly matched to revenue, costs are recorded in the proper accounts).

§  Ensures compliance with management contract and reporting requirements.

§  Ensures compliance with standard and local operating procedures (SOPs and LSOPs).

§  Ensures compliance with Standard Operating Procedures (SOPs).

Ensuring Exceptional Guest Service – Internally & Externally

§  Empowers Associates to provide excellent guest service;

§  Supports customer loyalty and property’s brand standards by delivering service excellence throughout each customer experience.

§  Sets a positive example for guest relations

§  Provides feedback to Associates in an effort to improve their service skills;

§  Build and contribute to other departments by leading, participating, and supporting team events or training;

§  Follow proper escalation procedures when addressing guest concerns.

§  Drive results by setting high standards of performance for one’s self and/ or others.

§  Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.

§  Handles guest complaints and disputes following the instant pacification procedures

Leading Human Resources Function

§  Utilises interpersonal and communication skills to lead, influence, and encourage others - demonstrates honesty and integrity and leads by example;

§  Encourages and builds mutual trust, respect, and cooperation among team members;

§  Serves as a role model to demonstrate appropriate behaviours;

§  Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills;

§  Develops specific goals and plans to prioritise, organise, and accomplish ones work;

§  Ensures and maintains the productivity level of all Associates;

§  Provides the leadership, vision, and direction to bring together and prioritise the departmental goals in a way that will be efficient and effective;

§  Ensures compliance with all hotel policies, standards, and procedures by overseeing, training, and following up with sign offs;

§  Ensures compliance with all applicable laws and regulations;

§  Establishes and maintains open and collaborative relationships with Associates and ensures Associates do the same within their team;

§  Establishes guidelines so Associates understand expectations and parameters.

Administration

§   Acting ethically in the handling, reporting, and use of confidential information;

§   Ensure health & safety regulation standards are complied with;

§   Working knowledge of federal, state, and local laws governing equal employment opportunity and civil rights, occupational health and safety, wage and hour issues, and labour relations;

§   Conducting meetings, communicating regularly with peers and other departments;

§   Flexibility to respond to a range of different work situations.

§   Knowledge and sound understanding of financial knowledge, controls, inventory, costs, expenses, and all cash handling procedures and policies.

Perks, Rewards, Motivations:

The best hotel training opportunities produced independently by the luxury branded hotel and internationally recognised training programs by Marriott International.

Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends.

Discounts on food & beverage across all our hotels.

Recognition programs to keep you motivated.

Wellbeing & mindfulness programs to ensure you stay healthy.

Employee Assistance Program

Dry cleaning or uniform provided

* Lunch/dinner when on duty

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.