Executive Housekeeper

Accredited employerChristchurch Central, Canterbury, NZFull-timeNZ$75 - NZ$0Posted 3 weeks ago

Job Description

The Mayfair Hotel Christchurch is seeking an experienced and passionate Executive Housekeeper to lead our housekeeping operations and uphold the exceptional standards our guests expect from a premium boutique hotel experience.
This is an exciting opportunity for a hands-on hospitality professional who takes pride in delivering immaculate guest rooms, inspiring high-performing teams, and maintaining the highest levels of presentation throughout the hotel.
About the role:
As Executive Housekeeper, you will be responsible for the overall management of the housekeeping department, ensuring all guest rooms, public areas, and back-of-house spaces consistently meet The Mayfair's luxury standards.
Reporting to the Hotel Manager, you will lead, coach, and develop the housekeeping team while managing departmental budgets, rostering, inventory control, and quality assurance processes.
Key responsibilities:
Lead and manage all housekeeping operations across the hotel
Ensure guest rooms and public areas are maintained to exceptional presentation standards
Recruit, train, coach, and develop housekeeping team members
Manage staff rosters to ensure operational efficiency and service excellence
Conduct regular room inspections and quality audits
Oversee linen, laundry, and guest amenities management
Monitor departmental budgets and control operating costs
Maintain health, safety, and hygiene standards in accordance with company policies and regulatory requirements
Work closely with Front Office and Maintenance teams to ensure a seamless guest experience
Drive continuous improvement initiatives and maintain high guest satisfaction scores
To be successful in this role, you will bring:
Proven experience in a senior housekeeping leadership role within a hotel environment
Strong knowledge of housekeeping operations, quality standards, and industry best practices
Exceptional leadership and people management skills
Excellent organisational and time management abilities
Strong attention to detail and commitment to delivering outstanding guest experiences
Experience with rostering, inventory management, and budgeting
Ability to work flexibly, including weekends and public holidays as required
A positive, professional, and proactive approach
What we offer:
Opportunity to work in one of Christchurch's leading boutique hotels
Supportive and collaborative leadership team
Competitive salary package
Career development and growth opportunities
Staff benefits and hotel discounts
A workplace culture focused on excellence, teamwork, and guest satisfaction
If you are a motivated hospitality professional with a passion for luxury service and operational excellence, we would love to hear from you.
Join The Mayfair Hotel Christchurch and help create unforgettable guest experiences every day.

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