Fleet Manager

About New Zealand Couriers

At New Zealand Couriers, we keep New Zealand businesses moving. As one of the country's leading courier and logistics providers, we're proud of our strong customer relationships, nationwide network, and commitment to operational excellence. Our people are at the heart of what we do, and we're focused on building a safe, efficient, and high-performing operation that supports our customers and contractors every day.

We're now looking for an experienced Fleet Manager to lead the performance, compliance, and optimisation of our fleet operations.

The role

This role is focused on managing and strengthening courier contractor relationships across the network. As Fleet Manager, you'll work closely with courier contractors to support operational performance, compliance, engagement, and service excellence.

You'll act as the key link between contractors and the business, ensuring contractors are supported to operate successfully while maintaining high service standards for customers. The role combines operational leadership, relationship management, problem-solving, and continuous improvement.

What you'll be doing

Build and maintain strong relationships with courier contractors

Support contractor onboarding, engagement, performance, and development

Monitor contractor operational performance and service delivery standards

Work collaboratively with operations teams to resolve delivery and service issues

Ensure contractors meet compliance, health & safety, and company standards

Provide coaching, guidance, and support to contractors to drive operational success

Manage contractor communications and handle escalations professionally and effectively

Identify opportunities for operational improvements and efficiency gains

What we're looking for

Proven ability to manage multiple priorities in a fast-paced operational environment

Excellent communication and relationship management skills

Strong analytical and problem-solving capability

Experience working with contractors

A proactive, hands-on approach with a continuous improvement mindset

Strong organisational and leadership skills

Be a part of a team, whose values attract people who are hardworking, have integrity, a strong customer focus, and are passionate about success.

At New Zealand Couriers, we have forged an entrepreneurial spirit in all that we do and are driven to get things done. If this sounds like you, apply here now! Please attach your CV and cover letter outlining your suitability for this role.

The successful candidate will be required to provide proof of NZ working rights and undergo pre-employment screening, including a criminal history check and drug test.