Freight Office Assistant - Part Time
Job Description
About New Zealand CouriersAt New Zealand Couriers, we keep New Zealand businesses moving. As one of the country's leading courier and logistics providers, we're proud of our strong customer relationships, nationwide network, and commitment to operational excellence. Our people are at the heart of what we do, and we're focused on building a safe, efficient, and high-performing operation that supports our customers and contractors every day.
We're looking for an organised and proactive Freight Office Assistant to support our depot operations and help ensure freight is processed accurately and delivered on time.
The roleBased at our North Harbour branch, the Freight Office Assistant is a varied role, responsible for the timely handling of damaged, repacked and missorted parcels. You'll work closely with courier drivers and our Operations team to ensure our customers' freight is delivered to where it needs to be. With people at the heart of our success, you'll enjoy the diversity of our team and our customers.
This is a part-time position.
What you'll be doing
Resolving customers' parcel queries with a focus on problem-solving
Contacting customers regarding their undeliverable freight
Processing ticket sales
What we're looking for
Computer literacy - competent in data entry and MS Office Suite
Strong organisational and prioritising skills
Comfortable lifting within your capability (some lifting up to 25kg)
Someone who has a keen interest in problem solving and providing solutions to customers
What can we offer?
A hardworking team dedicated to shared goals
Ongoing employment stability with a trusted NZ brand
Access career opportunities with the Freightways group of companies
Be a part of a team, whose values attract people who are hardworking, have integrity, a strong customer focus, and are passionate about success.
At New Zealand Couriers, we have forged an entrepreneurial spirit in all that we do and are driven to get things done. If this sounds like you, apply here now! Please attach your CV and cover letter outlining your suitability for this role.
The successful candidate will be required to provide proof of NZ working rights and undergo pre-employment screening, including a criminal history check and drug test.
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