Sales Account Manager

About New Zealand Couriers

At New Zealand Couriers, we keep New Zealand businesses moving. As one of the country's leading courier and logistics providers, we're proud of our strong customer relationships, nationwide network, and commitment to operational excellence. Our people are at the heart of what we do, and we're focused on building a safe, efficient, and high-performing operation that supports our customers and contractors every day.

We are looking for a commercially driven and relationship-focused Account Partner to manage, retain, and grow a portfolio of customers across the region. This is a field-based role focused on building strong long-term partnerships, driving revenue growth, increasing share of wallet, and delivering an exceptional customer experience.

The role

As the primary commercial contact for your portfolio, you will work closely with customers to understand their business, identify opportunities, solve challenges, and position New Zealand Couriers as their provider of choice. You'll combine relationship management with strategic sales activity, balancing customer satisfaction with sustainable commercial outcomes.

This is an exciting opportunity for someone who thrives on customer engagement, enjoys being out in the field, and is motivated by building meaningful business relationships that drive results.

This is a permanent full time position working 40 hours per week.

What you'll be doing

Manage and grow a portfolio of customers through regular face-to-face engagement

Build strong relationships across operational, financial, and executive stakeholders

Identify growth opportunities, increase share of wallet, and drive revenue performance

Lead customer reviews and collaborate with internal teams to improve service outcomes

Manage retention risks and strengthen customer loyalty through proactive engagement

Maintain accurate CRM activity, pipeline management, and reporting discipline

Support onboarding and integration projects to ensure a smooth customer experience

What we're looking for

Experience in account management, business development, or field sales

Strong relationship-building and stakeholder management skills

Commercially minded with the ability to drive growth and protect margin

Highly organised with strong planning and time management capability

Confident using CRM systems, reporting tools, and customer insights

Self-motivated, resilient, and customer-focused with a solutions mindset

What can we offer?

Company car + mobile phone

A hardworking team dedicated to shared goals

Career development opportunities across the Freightways group of companies

Be a part of a team, whose values attract people who are hardworking, have integrity, a strong customer focus, and are passionate about success.

At New Zealand Couriers, we have forged an entrepreneurial spirit in all that we do and are driven to get things done. If this sounds like you, apply here now! Please attach your CV and cover letter outlining your suitability for this role.

The successful candidate will be required to provide proof of NZ working rights and undergo pre-employment screening, including a criminal history check and drug test.