Food and Beverge Supervisor
Job Description
Join Copthorne Hotel & Resort Lakefront Queenstown and bring your passion for hospitality to one of New Zealand’s most iconic destinations. As part of Millennium Hotels and Resorts, we offer more than a job - enjoy staff perks, training, career pathways, and a team culture built on Energy On, Go Further, Truly Connected, and Genuinely Care. Discover A Thousand Ways of Happiness, where your journey takes flight.
Take charge of service delivery across our Impressions Bar and Restaurant and room service operations - from shift briefings and team coaching to ensuring smooth service flow and stock control, you’ll be the calm in the rush, the motivator in the quiet, and the extra eyes for our senior management team!
The role:
Run shift briefings and coach the team for success
Ensure smooth service flow and maintain high standards
Handle guest interactions with confidence and care
Drive upselling and guest engagement initiatives
Assist with training and stock control
What we're looking for:
Experience supervising or leading in a hospitality or hotel food & beverage setting - a minimum of 1-year supervisory experience preferred
Confident communication and the ability to lead by example on the floor
A sharp eye for service detail and the energy to keep things moving
Passion for team development and genuine guest service
Must be flexible for split shifts - 5h30am start / 10h30pm end, during weekdays, weekends and public holidays
Why join us:
Be part of Millennium Hotels and Resorts, a global brand offering outstanding training and long-term growth opportunities across New Zealand and abroad
Join a supportive, collaborative team where your efforts are recognised and rewarded
Enjoy discounted hotel rates, meals on duty, uniform, and wellness-focused initiatives
Work for a trusted hotel group known for investing in its people and promoting from within
We welcome applications from Working Holiday Visa holders committed to staying in Queenstown for a full year
Stable +30 hours per week and an hourly wage rate between $29.50 to $31 per hour
Ready to lead where the lakes meet service excellence? Apply now and make Queenstown your next adventure!
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