
Food & Beverage Retail Host
Job Description
Love variety? Join the team that does a little bit of everything.
Forget being stuck behind the same counter all day. At Westaways, Walter Peak, no two days are the same. One minute you're crafting coffees, the next you're helping guests find the perfect souvenir, serving delicious food, sharing local recommendations, or welcoming visitors from around the world.
We're looking for an energetic Food & Beverage Retail Host to join our friendly team at one of Queenstown's most iconic destinations. If you love people, enjoy keeping busy, and thrive in a role with plenty of variety, this could be the perfect fit for you. The role supports food and beverage service, retail sales, stock control and guest hosting to help deliver an exceptional experience for every guest.
What you'll be doing
Every day is different, but you'll spend your time
Welcoming and hosting guests from around the world
Preparing and serving food, coffee and beverages
Selling gifts, souvenirs and RealNZ experiences
Creating eye-catching retail displays and keeping the store looking its best
Assisting with stock control and merchandising
Helping maintain a clean, safe and welcoming environment
Supporting your teammates to deliver unforgettable guest experiences.
What we're looking for
Previous Food & Beverage and/or retail experience
A passion for delivering outstanding customer service
Great communication skills and a positive, can-do attitude
Someone who enjoys variety and can juggle multiple tasks
Barista and/or bar experience is a bonus
A Duty Manager's Certificate is a bonus, but not essential.
What's in it for you?
Full-time role at one of Queenstown's most iconic visitor attractions
A unique commute aboard the historic TSS Earnslaw
Plenty of variety - no two days are ever the same
Work alongside an awesome, supportive team
Epic staff perks: Bring a mate and explore RealNZ's adventures - either free or at a sweet discount! Think whitewater rafting, Te Anau Glowworm Caves, Milford and Doubtful Sound cruises, and Rakiura adventures.
Real people, real places, real experiences. Welcome to Real.
When's the best time to join the Real whānau? Now's good.
We're the conservation business that's enabled by tourism. We're helping the world, one guest at a time, fall in love with conservation. We're inspiring people to leave the places they visit in better condition than when they found them. Every day, we create unforgettable experiences in some of Aotearoa's most spectacular places.
Working for RealNZ is anything but ordinary. From secluded islands and breathtaking fiords to snow-capped mountains and historic steamships, our people work in places unlike anywhere else. It's what makes every day exciting.
At RealNZ, we're committed to Equity, Diversity and Inclusion. Guided by our values of Pono (Keep it real) and He waka eke noa (We're all in this together), we celebrate the unique experiences and perspectives that make our team stronger. Everyone is welcome here.
How to apply
Click Apply to be taken to our careers page.
Please note we'll be reviewing applications as they come in, so if we find the right person, we may close applications early.
ApplyWave is not an employer or a recruitment agency. You apply to each employer directly — we find their contact and write your letter. Real employers never charge money for a job or a visa sponsorship.

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