Operations Support Specialist

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

One80 Intermediaries is seeking an Operations Support Specialist to join our growing team in Eden Prairie, MN!

The Operations Support Specialist performs a variety of tasks, such as handling incoming insurance documents. They exhibit flexibility by assisting in various functions that may entail changing responsibilities. This is an onsite position located in Eden Prairie, MN.

How You Will Contribute

• Perform process physical client insurance documents.
• Handle documents according to client and company guidelines.
• Operation, troubleshooting and basic maintenance of the following office machines as needed: Opex Mail Extractor and Opex Mail Extractor/Scanner.
• Consistently achieve departmental standards of productivity and accuracy.
• Maintain the security and confidentiality of the facility, computer system, programs, customer and client information.

Skills & Experience to be Successful

- High School Graduate or General Education Degree (GED) plus at least one-month related experience, or equivalent combination of education and experience.  Ability to speak, read and understand English.

Preferred

• Ability to type and use a 10 key as well as general knowledge of Database software, Internet software, Spreadsheet software and Word Processing software.
• Exceptional communication skills.
• Strong problem solving and decision-making skills.
• Team player.

Physical Demands

Operations Support associates will engage in frequent activities such as standing, sitting, walking, using their hands and fingers for various tasks, and engaging in verbal communication and active listening. The role requires occasional lifting of up to 32 pounds. Additionally, associates can expect moderate noise levels as part of their daily environment.

Position Type/Expected Hours of Work

20 hours per week - hours must be between 7:00 am and 3:30pm M-F

About One80

One80 Intermediaries is part of Arrowhead Intermediaries, a global insurance distribution platform that offers deep specialization, scale, and innovation across wholesale brokerage, program administration, and specialty insurance. With more than 7,000 professionals worldwide and a collective portfolio exceeding $18 billion in premium placed in 2024, our combined organization delivers a diverse trading platform for insurance carriers as well as expanded access and niche solutions for brokers and customers navigating complex and hard-to-place risks. The platform combines entrepreneurial culture with operational excellence to deliver tailored solutions and long-term value across the insurance ecosystem.

Pay Range

$15.00 - $15.50 Hourly

The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

- Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance

- Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement

- Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services

- Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

Recruiting Vendor Disclosure Statement

Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.

The Power To Be Yourself

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.