Payroll Officer

St John of God Health Care

The SJGHC Workforce Shared Services (WSS) team was established in January 2025 to deliver support services to employees (caregivers) across our hospitals, services, and group locations in Western Australia, Victoria, and New South Wales.

Workforce Shared Services (WSS) covers a broad range of functions, including recruitment, onboarding, global mobility, HR administration and support, position management, remuneration, benefits, payroll, payroll systems, and organisation-wide workforce risk management, governance, and compliance. Guided by SJGHC’s strategic direction — Every Moment Matters — our core focus is to enhance the caregiver (employee) experience while establishing consistent, strong foundations across all areas of the workforce.

About the role

We are seeking an experienced Payroll Officer to play a key role in the accurate and timely delivery of payroll services.

This position is responsible for maintaining Caregiver and payroll master data within the HRIS to ensure the systematic calculation and processing of fortnightly payroll. Master data includes employment conditions, leave records and accruals, timesheet coding, salary packaging, and employee allowances.

The Payroll Officer will ensure all payroll transactions are completed in accordance with established processes, compliance requirements, and internal control procedures to maintain data integrity and accuracy.

In addition, the role provides support for the resolution of Tier 2 Caregiver payroll queries and contributes to payroll audits, reconciliations, investigations, and continuous improvement initiatives as required.

The role is offered on a permanent, full-time basis, working 38 hours per week.

Key responsibilities

Interpret and apply EBA, Award, NES, and payroll legislation to ensure accurate payroll processing.

Maintain and administer payroll master data accurately, identifying and resolving discrepancies.

Process payroll transactions across the employee lifecycle, including commencements, changes, and terminations.

Manage leave accruals, superannuation, taxation, salary packaging, and other payroll components.

Review, code, and process timesheets accurately in accordance with payroll rules and requirements.

Conduct payroll audits, compliance checks, exception reporting, and issue resolution activities.

Deliver high-quality customer service by managing payroll enquiries and Tier 2 escalations professionally.

Contribute to continuous improvement initiatives, payroll system enhancements, and team knowledge sharing.

Your skills and experience

You will bring a minimum of 3 years’ experience in payroll administration, with a strong understanding of end-to-end payroll processes and related activities. Your expertise includes interpreting and applying industrial awards, enterprise agreements, and relevant legislation to ensure accurate and compliant payroll outcomes.

With excellent communication and interpersonal skills, you’re confident in handling complex or sensitive situations with professionalism. You possess strong analytical and problem-solving capabilities, along with the ability to work effectively under pressure and meet tight deadlines.

Experience with systems such as aPay, UKG, or Workday will be highly regarded.

Above all, people will be at the core of everything you do committing to and supporting our Mission and Values.

All applicants are requested to submit a covering letter (of no more than two (2) pages) demonstrating how you meet the above position requirements.

We can offer you

Salary: $81,800 to $90,200 per annum plus 12% superannuation

Full-time permanent position

Salary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as:

• + Novated leasing
• + work related expenses
• + self-education and
• + additional superannuation
• A healthy work-life balance through flexible work options, additional purchased leave & well-being programs
• Employee discount on St John of God Hospital & Medical Services and Private Health Insurance
• Employee support through our dedicated free Employee Assistance Program (EAP)
• Access to a range of Lifestyle, Health & Wellbeing rewards and discounts
• Located at Kings Square Perth CBD Office with 40% work from home option
• Central CBD location close to public transport
• End of trip/bike riding & shower facilities
• * 14 weeks Paid Parental Leave (WA)
• For enquiries contact Simone Colreavy, Team Leader Payroll Operations, on (08) 6116 0443 6116 0443)
• Position may be filled before closing date if a suitable candidate is identified
• If we identify a surplus of suitable candidates for this role, you may also be invited to a candidate talent pool list where you could be offered an alternative position
• Please note: If suitable candidates are identified, shortlisting and interviews may begin before the advertisement closes.
• At St John of God Health Care, we celebrate diversity and warmly welcome applications from people of all backgrounds.
• Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being.
• Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community.