Principal AI Platform Engineer

Santa Clara, California, United States of America Product Engineering Ref ID: JR-023781

Our Mission

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.

Job Summary

Palo Alto Networks runs a large hybrid infrastructure and is one of the largest GCP customers.

As a Principal AI Platform Engineer, you will be part of a team building tooling to help manage this infrastructure and improve overall efficiency and performance.

This includes automation, architecture design, monitoring, troubleshooting, security, and reliability. Most importantly, we leverage AI and devops ontology to empower our platform.

Our stack includes Kubernetes, Docker, GCP, AWS, Terraform, Kafka, Vault, Gitlab, Pub/sub, Bigtable, Memorystore, Bigquery, RabbitMq, MongoDB, Python, and Go.

We don’t expect you to know all these, but we do expect you to learn the ones needed for this role.

Your Impact

Adopter of AI-SDLC

Contribute to the success of the DevOps organization

Develop expertise in new technologies

Work with developers, researchers, data scientists, and security experts

Design, build, and operate reliable, secure Cloud infrastructure

Ensure that applications are production-ready, scalable, and reliable

Develop tools and automation frameworks

Automate robust deployment of robust services

Orchestrate end-to-end monitoring and alerting

Participate with Dev and DevOps teams in the on-call rotation

Lead root cause analysis of critical business and production issues

Mentor and champion DevOps culture

Participate in design reviews

Qualifications

BS or MS in Computer Science, a related field, or equivalent professional experience or equivalent military experience

Expertise in configuration management with a framework such as Kubernetes, Helm, Terraform, or Kustomize

Expertise in managing distributed and autoscaled applications in Kubernetes clusters

Experience in Production Engineering, DevOps, or Site Reliability

Expertise in the public cloud (GCP, AWS, or OCI)

Strong Linux administration, internals, and network troubleshooting

Proficiency with programming languages like Python, Golang, or Rust to develop applications and tooling to manage advanced data systems and automate complex tasks

Experience with CI/CD pipelines, GitLab and GitHub preferred

Ability to diagnose and troubleshoot complex distributed systems handling high-volume transactions

Excellent written and verbal communication, able to collaborate and rally support

Self-disciplined, self-managed, self-motivated, and strong sense of ownership, urgency, and drive

Passion for infrastructure and monitoring as code

Ready to understand and dissect new technology stacks quickly

The Team

Our engineering team is at the core of our products – connected directly to the mission of preventing cyberattacks. We are constantly innovating – challenging how we and the industry think about cybersecurity. Our engineers don’t shy away from building products to solve problems no one has pursued before.

We define the industry, instead of waiting for directions. We need individuals who feel comfortable in ambiguity, excited by the prospect of a challenge, and empowered by the unknown risks facing our everyday lives that are only enabled by a secure digital environment.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus.

$183,600.00 - $297,000.00/yr

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship?: Yes