Receptionist - Part Time - Out-of-Hours
Job Description
Part Time Out-Of-Hours Veterinary Receptionist
£13.45ph plus benefits plus a 10% shift allowance for working out-of-hours
About Us
Vets Now is renowned as the UK’s leading provider of emergency pet care, offering trusted services to over 1700 veterinary practices across the country. With 60 plus dedicated out-of-hours clinics and two 24/7 pet emergency hospitals, we are committed to delivering compassionate care when pets need it most. The Vets Now Glasgow Hospital provides a first-class referral service and an out-of-hours emergency service for veterinary practices in and around the Glasgow area.
Role Overview
First point of contact:
+ Serve as an initial point of contact for clients during emergency situations, whether through calls or in person visits. Including greeting all clients, answering calls, and booking appointments as well as handling financial transactions.
Administration:
+ Manage administrative duties in clinic accurately, ensuring the smooth operation of the service.
+ Providing updates to veterinary staff about patients enroute or clients requiring assistance.
Client Support:
+ Be a friendly and reassuring presence, offering support and information when clients need it most.
+ Act as a liaison between clients and veterinary professionals.
Working pattern
Week 1: Sunday, Monday and Tuesday from 00:00 to 07:00
Week 2: Wednesday, Thursday, Friday and Saturday from 00:00 to 07:00
Week 3: Off
Week 4: Sunday, Monday and Tuesday from 00:00 to 07:00
Plus, a fair of bank holidays.
Why Join Us?
7 weeks pro rata annual leave
Your birthday as a paid day off
Cash Health Plan provided by Simply Health
Vets Now For You – reward gateway giving discounts and cashback with 100’s of retailers
£780 CPD allowance pro-rata
10 hours paid CPD hours annually pro-rata
Family-friendly policies including sick, maternity, paternity and adoption pay schemes
UK Standard Pension contributions – 5% Employee/3% Employer
Up to 50% discounted staff pet care
Paid volunteering days
Death in service of two times annual salary
We welcome applications from candidates of all backgrounds, including those from diverse and minority groups. As a Disability Confident Employer, we encourage candidates with disabilities and health conditions to apply and are committed to providing reasonable adjustments throughout the recruitment process.
Role overview
Vets Now Hospital Glasgow, 123-145 North Street, Glasgow, G3 7DA
Part Time
* £13.45ph
Life at Vets Now
More than a job in emergency care
At Vets Now, you'll be part of close-knit teams who support each other under pressure, responsibility and work together with a d purpose. With structured rotas, experienced clinical teams and opportunities to grow, we aim to create careers in ECC that are both rewarding and sustainable.
### 7 weeks holiday pro rata
### Your birthday as a paid day off
### Up to 50% discounted staff pet care
### Paid volunteering
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