Retirement Living Village Manager - Jemalong

Discover a career where care goes both ways!

Lead the day-to-day operations of our Jemalong Retirement village

Support residents to live independently, with dignity and choice

Permanent part time role – 2 days per week – ideally Monday & Thursday or 3 school hour days

Not-for-profit employer – up to $18,550 tax free!

At Catholic Healthcare, we’ve been caring for older Australians for 30 years and now have more than 6000 employees. Our Mission is to promote the dignity, life and spirituality of older people through connected and inclusive communities.

We are seeking an experienced, community-focused Village Manager to lead our 20-unit Jemalong Retirement Living Village, with seven more units planned.

You will oversee operations, resident relationships, financial performance, sales and occupancy, ensuring the village is safe, welcoming and compliant with the NSW Retirement Villages Act 1999.

This role suits a hands-on leader with commercial judgement, genuine care for older people and a commitment to building an inclusive community.

Day to day this role will see you:

Manage daily village operations, compliance, safety and presentation

Build strong resident relationships and support Resident and Social Committees

Resolve feedback, complaints and operational issues promptly

Lead and develop the Administration and Maintenance Coordinators

Manage budgets, reporting, audited accounts and contractors

Support sales, tours, contracts, settlements and new resident orientation

Coordinate refurbishments, asset planning and preventative maintenance

Contribute to plans that improve occupancy, resident satisfaction and performance

To be successful in this role you’ll need:

Management experience in retirement living, hospitality or a customer-focused environment

Knowledge of the NSW Retirement Villages Act 1999

Strong financial, reporting and people leadership skills

Excellent communication, negotiation and stakeholder management

Experience supporting sales, occupancy and customer relationships

Ability to work autonomously, prioritise and collaborate

Strong Microsoft Office skills

Home Care knowledge and experience supporting lifestyle and wellbeing activities will be highly regarded

A genuine passion for supporting older people

What we can offer you:

Not-for-profit tax benefits

Discounted gym membership through Fitness Passport

Paid parental leave

Long service leave after five years

An inclusive, values-based workplace

If you are an experienced leader passionate about connected communities and helping older people live independently with dignity and choice, we’d love to hear from you.

We review applications as they arrive, so apply early.

Apply now!

IND-CHL

Catholic Healthcare acknowledges the Traditional Owners and Custodians of the lands on which we live, work and dream. We pay our respects to their Indigenous Elders past and present, for they hold the traditions, culture, and hopes of their people as we journey towards reconciliation. We welcome and encourage applications from people across our diverse community, especially from Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.

Hello Recruitment Agencies, thanks for thinking of us. Right now, we’re looking to fill this opportunity directly so if we do need your assistance we’ll be in touch.