Security Operations Officer

Position Profile: The Security Operations Officer delivers an integrated security function across WA Country Health Service (WACHS) sites, supporting safe and inclusive environments for patients, staff, and visitors. The role contributes to effective service delivery through physical security presence, technology-enabled security operations, and mental health patient transport.

Operating within a multidisciplinary healthcare setting, the role supports the management of workplace violence and aggression, applying verbal de-escalation as the primary response and supporting clinically directed, least-restrictive interventions in accordance with legislation and policy.

The position works with a high level of autonomy while collaborating with security, clinical, and operational stakeholders to support coordinated responses and continuity of care.

This is a Permanent Full Time, Permanent Part Time, Fixed Term Full Time, Fixed Tern Part Time or Casual appointment, with the possibility of extension(s) and/or permanency.

Area Profile: The WA Country Health Service (WACHS) is the largest country health system in Australia and one of the biggest in the world, providing health services to approximately half a million people, including 45,000 Aboriginal people, over a vast two and a half million square kilometre area. The organisation comprises seven regions, with a strong network of public hospitals, health services and health centres located across rural and remote Western Australia. Our core business is the provision of quality, accessible health services to country WA residents and visitors.

Suitability Criteria:

Suitability recognises that a range of factors contribute to merit, including skills, knowledge, abilities, behaviours, ethical alignment and relevant operational requirements. The suitability requirements below are derived from the Job Description Form and define what will be assessed to determine your suitability for the role:

1. Demonstrated experience or transferable skills in practical, operational, or field-based environments, with the ability to apply situational awareness, risk assessment, problem solving, and coordinated responses in dynamic multidisciplinary settings.

2. Demonstrated verbal and non-verbal communication skills, including active listening, empathy, conflict resolution, and de-escalation techniques when interacting with distressed or at-risk individuals.

3. Demonstrated ability to produce accurate logs, records, and comprehensive incident reports, with proficiency in computer applications and security software relevant to control room functions.

4. Demonstrated ability to assess risks, interpret security information, and implement appropriate responses along with the capability to coordinate effectively with multidisciplinary teams, emergency responders, and external agencies.

Employee Benefits: In addition to the great salary our employees enjoy an amazing range of benefits which may include (in line with operational requirements):

12% employer contributed superannuation into a fund of your choice. For further information on superannuation click here

Access to generous salary packaging arrangements

Professional Development Opportunities and Study Leave/assistance

Flexible working arrangements

Flexible leave arrangements

Other professional and location based allowances

For Further Job Related Information:We encourage you to contact Robert Grace on 08 9956 1827.

Applicants are required to provide:

A statement addressing the suitability criteria, (maximum 3 pages) outlining your skills, experience, knowledge and what you will bring to the role

A detailed curriculum vitae (CV) summarising your relevant experience and ability to meet the position requirements

* The names and contact details of two (2) professional referees, preferably including your current or most recent manager

These documents should be complete and ready to attach prior to applying online. Please ensure you allow sufficient time to complete the online application process as you will be required to answer various questions and attach your documentation.

Further information about the role, including key duties please see the Job Description Form (available online at www.jobs.health.wa.gov.au).

Application Instructions:  Applicants are requested to apply online (www.jobs.health.wa.gov.au).

Eligibility to Apply: To be eligible for appointment, applicants must have valid Australian work rights. This includes visa holders. Permanent appointments may be made to individuals who hold citizenship, permanent residency, or visas that enable ongoing employment in Australia.

WA Health is committed to eliminating all forms of discrimination in the provision of our service. We are committed to the National Principles for Child Safe Organisations. We embrace diversity and strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds and people with disabilities.

WA Health supports flexible working practices within the context of a quality health service. WA Health is committed to a smoke free environment across all buildings, grounds and vehicles.