Senior Manager - MCL - North

Skilled Worker, A ratingFull-timePosted 2 weeks ago

Job Description

We’re looking for a talented Senior Manager to join our specialist team, managing a varied portfolio of High Net Worth, Major Loss and complex property claims, including subsidence and escape of oil.

This is a great opportunity for someone who enjoys taking ownership of technically challenging losses and delivering an exceptional service from first notification through to settlement. You’ll work closely with policyholders, insurers, brokers and other key stakeholders, building strong relationships while ensuring every claim is proactively progressed and handled to the highest technical standards.

We’re looking for someone with a proven background in general property and High Net Worth adjusting, with Major Loss experience particularly desirable. You’ll be confident working independently, managing demanding caseloads and appointment schedules, and producing high-quality reports and correspondence. Progress towards ACILA, FCILA or another relevant professional qualification would also be welcomed.

If you’re looking to develop your career within specialist loss adjusting and take on a varied portfolio where no two claims are quite the same, this could be an excellent next move.

What will your day look like:

To carry out the loss adjusting of High Net Worth, Major Loss and other complex claims including subsidence and escape of oil.

Duties and responsibilities:

To handle claims in line with company requirements and particularly the demanding service standards of M&CLU clients

To ensure key performance indicator targets are reached and maintained

To actively progress and control all cases

Understand and effectively implement Company systems and procedures

Understand Individual client requirements

Ensure technical accuracy of the highest standard

Produce high quality personalised outgoing correspondence

Handle customers effectively and fairly in line with HNW insurers requirements

Be flexible at all times and able to accommodate demanding appointment schedules

Action all work in line with company and client requirements

Build effective relationships with clients, brokers and others

Communicate regularly with all interested parties

Produce reports of highest quality

Work within a team environment to achieve best results either on individual losses or group results

Interact with existing clients to maintain and further existing relations and procure new business

Utilisation of other Davies Group businesses for the benefit of policyholders

To be on call 1 week in 3 for OOH calls from one specific Client

Knowledge and Abilities:

Required to have previous experience within a similar role

To be at least progressing towards or completion of ACILA , FCILA or other professional qualifications a preference

Top quality interpersonal skills

Ability to work in a fast paced and changing environment

Dependability and persistence are essential

Proven track record of general property adjusting and high net worth.

Experience of major losses is preferable

Completely flexible approach and adaptable to changing priorities

Accustomed to working under pressure in a fast pace, demanding environment

Full, clean driving license required

Benefits

Career & Purpose

Davies Innovation Lab

Leadership training programme

Funding for professional qualifications

Thrive at Davies; learning opportunities

Environmental & Social

The Davies Foundation

Local charity funding

Pennies To Heaven

Employee Resource Groups

Employee volunteering programme

Financial Health

Pension, 5% employee and 5% employer contribution

My Choices at Davies provides; High Street discounts and Financial wellbeing hub

Life assurance: x4

Refer a Friend

Cycle to Work Scheme

Lease car salary sacrifice

Davies Incentive Plan

Enhanced maternity, paternity and adoption pay

Mental, Physical & Emotional Wellbeing

Wellbeing centre; move, munch, money & mind focus

Discounts with 100's of UK retailers

EAP; 24/7 confidential helpline

25 days holiday, increases to 26 days after 5 years and 27 after 10 years

Flexible working

Dress for your day

Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage

Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan

Human Resources Director at Davies Group Limited — name hidden until you unlockTheir email, a letter to them, and your resume tailored to this job$5 Apply (Original)

ApplyWave is not an employer or a recruitment agency. You apply to each employer directly — we find their contact and write your letter. Real employers never charge money for a job or a visa sponsorship.

Davies Group Limited

UK Home Office register

View Company Profile