Supervisor - Property Small Claims / Recoveries

### Description

We are looking for an experienced paralegal supervisor,, to effectively manage, supervise, develop and coach a team of paralegals by ensuring the team deliver and exceed against financial targets, maintain and improve the quality of service to clients.

We have roles available in both our property small claims and motor recoveries teams.

### What you will do?

Ensuring files are run pro-actively and effectively to conclusion by the relevant lawyers, with appropriate deadlines met.

Ensuring that lawyers work effectively to meet the needs of the clients and the commercial requirements of the firm, managing any identified fee earner performance or conduct issues to include;

Ensuring any client complaint, emerging risk or compliance issues within a case are identified, addressed and escalated to the Team Manager within required timescales, as well as ensuring that relevant learning points are highlighted and actioned.

Direct line management for a team of paralegals.

Managing performance issues for individual paralegals within their sub-team, which could include carrying out investigations, supporting the implementation and review of Performance Improvement Plans (PIPS) and providing additional technical support or training

Driving and improving individual paralegals financial performance through effective management and support

Supporting the Team Manager with recruitment activities, such as interviewing and application short-listing.

Responsible for the induction of new joiners and ongoing technical development of lawyers

### Who you are

Previous supervision and / or team management experience is advantageous and essential when managing paralegals undertaking more complex roles.

Sufficient technical ability to supervise the allocated sub-team .

A high level of personal compliance with DAC Beachcroft Group protocols and procedures.

Evidence of achievement of personal financial performance.

Evidence of commercial acumen.

Evidence of effective people management skills including the ability to motivate, coach and mentor team members at all levels.

Organised and able to handle multiple demands and deadlines simultaneously.

Able to communicate confidently orally and in writing at all levels.

Demonstrates alignment with the Firm’s Cultural Principles (Clear, Creative, Determined and Supportive).

### What's in it for you?

High levels of flexibility and a great work life balance - https://www.dacbeachcroft.com/en/Work-with-us/Whats-in-it-for-you

A well-rounded remuneration package (which includes private medical insurance, income protection insurance and discounted gym membership, amongst many other benefits)

Opportunities for growth and progression including professional funding

In person and remote social events

Opportunity to get involved in a range of Environmental, Social and Governance (ESG) activities

We are dedicated to building a diverse, inclusive and authentic workplace, which aligns closely to our cultural principles (Determined, Clear, Creative and Supportive). If you are excited about this role and being part of our culture, but your past experience does not align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles!

### About DAC Beachcroft

We are a leading international legal business with over 3,000 colleagues and a diverse range of capabilities. We are market leaders in insurance, health and real estate but with a full-service offering, including growing Financial Services and Tech capabilities. We represent a wide range of clients – from household names to government departments and NHS bodies. We act for nearly all of the top-20 UK and global insurers, we're market leaders in the provision of strategic, commercial and regulatory advice to providers and commissioners in the health sector, and in real estate we advise all of the UK’s top-five housebuilders.

We are a fast-growing international business with offices around the globe. In addition to our 11 UK offices, we also have offices in Bogota, Buenos Aires, Dublin, Lima, Los Angeles, Hong Kong, Madrid, Mexico City, Milan, New York, Paris, Rome, Santiago de Chile, and Singapore plus a representative office in Miami and broad network of affiliations across the globe.

At DAC Beachcroft we are committed to and recognise the importance of equity, diversity and inclusion across the board, including and beyond the protected characteristics. We take decisions based solely on merit. We value, welcome and seek out people with different backgrounds and life experiences, perspectives, beliefs, ways of thinking and identities.

We are happy to talk flexible working with our Flex Forward scheme. We would encourage you to talk to us about our approach to flexible working during the hiring process if you would like to explore this further.

Note for Recruitment Agencies

DAC Beachcroft manages all vacancies via our in-house recruitment teams, prioritising direct sourcing and referrals. When external support is required, roles are released to selected agencies on our Preferred Supplier List (PSL).

Speculative CVs sent to any DAC Beachcroft employee without prior instruction from our recruitment teams (LLP and CSG) will not be accepted, and no fees will be payable.

For PSL queries, please contact: [email protected] or [email protected]