Systems Engineer

Join a Leading Technology Team Delivering Critical Infrastructure Across Northern Australia

Are you a skilled Systems Engineer looking for more than just another support role? Do you enjoy solving complex technical challenges, working with modern Microsoft technologies, and making a real impact for customers?

NEC Australia is seeking a talented Systems Engineer to join our Darwin team on apermanent, full-time basis. This is an exciting opportunity to work across a diverse technology environment, supporting critical infrastructure, delivering innovative solutions, and contributing to both operational and project outcomes.

You'll become part of a collaborative and high-performing team that values technical excellence, customer service, continuous improvement, and professional growth.

The Opportunity

As a Systems Engineer, you'll play a key role in supporting and enhancing our customers' technology environments. You'll be responsible for maintaining critical infrastructure, resolving incidents, implementing solutions, and contributing to continuous service improvements.

Working across both on-premises and cloud environments, you'll collaborate with customers, project teams, and technical specialists to deliver reliable and secure technology outcomes.

Key Responsibilities

Support, maintain and enhance enterprise infrastructure environments

Deliver infrastructure solutions and technical improvements

Investigate and resolve Severity 2 and Severity 3 incidents within agreed service levels

Manage service requests and project-related activities with a customer-first approach

Contribute to infrastructure design, implementation and operational improvements

Maintain system reliability, performance and security

Participate in after-hours support, project work and on-call rotations as required

Create and maintain technical documentation and knowledge articles

About You

You are a technically capable and customer-focused professional who enjoys troubleshooting, collaborating with stakeholders, and continuously developing your skills.

To be successful, you'll bring experience in:

Windows Server and Windows Desktop operating systems

Active Directory and Group Policy administration

Enterprise desktop management, including security lockdowns and policy management

Exchange and Microsoft 365 technologies

Microsoft Entra ID, Intune and Exchange Online

NTFS permissions and enterprise security practices

IT Service Management and ITIL frameworks

Supporting hybrid environments across on-premises and cloud infrastructure

* Diagnosing and resolving complex technical issues

What Success Looks Like

You enjoy taking ownership, building trusted relationships with customers, and delivering reliable technology outcomes. You're detail-oriented, proactive, and comfortable working across multiple technologies while maintaining a strong focus on service excellence.

Before You Apply

Please ensure your resume clearly demonstrates your relevant technical experience and achievements. If you've used AI tools to assist with preparing your application, ensure all information accurately reflects your own skills, experience, and accomplishments.

Diversity & Inclusion

At NEC Australia, we recognise that diverse perspectives drive better outcomes. We welcome applications from people of all backgrounds and strongly encourage applications from Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse candidates, veterans, and people living with disability.

Be Part of OneNEC