Technical Product Manager - Dentrix

At Henry Schein One, we’re building the future of connected healthcare – and we’re looking for a Technical Product Manager who thrives at the intersection of product, engineering, and AI-enabled platform innovation.

This role is not about writing tickets. It’s about owning outcomes, shaping technical strategy, and delivering intelligent, scalable systems that meaningfully improve how customers experience our platform. Technical issues directly impact product adoption and erode the trust our customers place in us. In this role, you will define and drive initiatives that improve performance, reliability, and security posture across our Practice Management System Dentrix.

Why This Role Matters

Improve real dental care outcomes through a more stable and performant platform

Join a culture built on ownership, speed, and customer obsession

* Partner with highly skilled teams across product, engineering, and design

What You’ll Do:

Technical Strategy & Vision

Define and maintain a Technical Health strategy for Dentrix, aligned to long-term platform stability and modern security standards

Establish clear principles and guardrails for managing technical risk and system reliability

Roadmap Ownership

Own the technical health roadmap, prioritizing initiatives that improve performance, reduce disruption, and enhance customer trust

Balance short-term reliability needs with long-term platform scalability

Platform Reliability & Optimization

Drive improvements in performance, uptime, and system resilience across core platform capabilities

Identify, prioritize, and mitigate technical risks and systemic debt

Cross-Functional Leadership

Partner closely with engineering teams to leverage existing capabilities and develop new tools that address performance and reliability challenges

Align stakeholders across engineering, product, and business functions around a shared technical vision

Continuous Improvement

Define and track success metrics tied to technical debt reduction, system performance, and security posture

Use data to measure impact and guide prioritization decisions

Product Execution

Translate complex technical systems into clear, actionable product direction

Own the product lifecycle end-to-end – from discovery through delivery and continuous optimization

Drive measurable outcomes across reliability, speed, and customer experience

What Success Looks Like:

Engineering teams are unblocked and executing with clarity and confidence

System performance, reliability, and security posture measurably improve over time

Technical decisions are clearly tied to business and customer impact

AI-enabled capabilities improve internal productivity and platform intelligence

What You Bring:

Bachelor’s Degree in a related field preferred

4+ years of Technical Product Management experience in on-premise or SaaS environments

Understanding of system architecture, APIs, and platform engineering concepts

Experience defining and executing technical health or reliability roadmaps

Proven ability to work cross-functionally and align stakeholders on complex technical initiatives

Excellent analytical skills with a focus on process, measurement, and outcomes

Ability to translate technical complexity into clear executive-level insights

Excellent communication and influence skills across engineering and leadership teams

Bias toward ownership, accountability, and outcomes over output

Ability to bring structure to ambiguity and drive clarity in complex environments

The posted range for this position is $100,000 - $125,000which is the expected starting salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including prior experience, current skills, location/labor market, internal equity, etc. This position is eligible for a bonus target not reflected in the range.

What you get as a Henry Schein One Employee

A great place to work with fantastic people

A career in the healthcare technology industry, with the ability to grow and realize your full potential

Competitive compensation

* Excellent benefits package – Medical, Dental and Vision Coverage, 401K Plan with Company Match, Paid Time Off (PTO), Sick Leave (if applicable), Paid Parental Leave, Short Term Disability, Income Protection, Work Life Assistance Program, Health Savings and Flexible Spending Accounts, Education Benefits, Worldwide Scholarship Program, Volunteer Opportunities, and more

About Henry Schein One

Henry Schein One is the global leader in dental management, analytics, communication, and marketing software. Our company’s products and services work together as one simple solution to provide users with a seamless and integrated experience.

Our company thrives because of our people. We believe in supportive, diverse, and inclusive workforce, inclusive environments, professional development opportunities, and competitive compensation packages. We value innovation, teamwork, and encourage work-life balance.

One of many reasons why Henry Schein One leads the industry is because of our products, services and most importantly, our people.

In 2022, Henry Schein One was named one of Best Companies to Work for in Utah. Click here for more information: 2022 Best Companies to Work For | Henry Schein One

Henry Schein, Inc.  is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.

Unfortunately, Henry Schein One is not currently hiring individuals residing in Alaska, Delaware, Hawaii, Louisiana, Nebraska, North Dakota, Rhode Island, South Dakota, Vermont, West Virginia, Washington DC, or Puerto Rico and other US Territories.