Travel Consultant

WORLD TRAVEL

Accredited employerPosted 1 week ago

Job Description

We’re Hiring: Travel Consultants (2 Positions)

World Travel – Manurewa, Auckland

World Travel Manurewa is looking for two enthusiastic and customer-focused Travel Consultants to join our team!

We are seeking motivated individuals with a passion for travel, excellent communication skills, and the ability to deliver outstanding customer service to our diverse clientele.

Key Requirements

Amadeus Reservation Certificate: Essential.
Qualifications: NZQA Level 3 or higher.
Language Proficiency: Fluency in English, Hindi, and Punjabi is essential to meet the needs of our diverse client base.
Availability: Willingness to work on a rotating roster, with flexibility to work evenings, after hours, and weekends as required.
Customer Service: Excellent communication, interpersonal, and customer service skills.
Tasks Include:
determining clients' requirements for travel, accommodation and special interests
suggesting itineraries based on available travel routes and cost, availability and convenience of transport
making and confirming travel and accommodation reservations and informing clients of bus, plane, ship and train connections
notifying clients of travel dates, baggage limits, and medical and visa requirements
providing information on tourist attractions and tour availability, and procedures for dealing with lost and stolen documents
assisting with travel clearances
collecting payments and issuing clients' itineraries, relevant documentation, tickets for travel and vouchers for accommodation
providing information on travel insurance, relevant government regulations such as customs regulations, and use of credit cards and traveler's cheques
answering inquiries from tourists and offering suggestions about tours, travel routes, accommodation and local customs
providing literature and information on local and interstate tours and places of interest
discussing transport availability and cost
may work in a call centre
Pay: $24.75 – $27.00 per hour
Expected hours: 30.0 per week

Education

NCEA Level 1 - 3 (Preferred)

Work Location: In person

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