Warranty Administrator
Job Description
Invoicing Clerk
Your Next Career Opportunity Awaits!
Location: Kislingbury, Northampton
Salary: £32,000
Hours: Full-time/ Permanent. 08:30 - 17:30
Are you passionate about delivering exceptional customer service and have a knack for invoicing? RH Commercial Vehicles is looking for an enthusiastic and detail-oriented individual to join our dynamic team.
Why pick us?
Career Progression – Unlock new opportunities with leadership training and professional development.
25 Days Holiday + Bank Holidays. We’re all about ensuring our team achieves the best work-life balance. It boosts mental health and increases motivation.
Death in Service Policy. Should the worst happen, your loved ones will receive a lump sum to cover any significant costs during a difficult time.
Enhanced Maternity Pay. Welcoming a child into the family is an important milestone. Therefore, we offer enhanced maternity pay so you can focus on your time with your family.
Enhanced Paternity Pay. Welcoming a child into the family is an important milestone. Therefore, we offer enhanced paternity pay so you can focus on your time with your family.
Holiday Sell Back: Not going to use all your time off? We offer a holiday sell-back scheme so if you don’t use it, you won’t lose out on the pay.
Boost your health - Enjoy a large range of perks to keep your mind, body and health in peak condition. We offer company pension schemes, sick pay and holiday allowance.
Positive Work Environment: Join a supportive team that works together to deliver the best experience for our customers.
Extra Benefits! Enjoy designated break areas kitted out to boost your downtime, fantastic company events, Christmas Gift Cards, and free access to our well-being programme which includes plenty of Highstreet discounts.
The Challenge:
As a customer service and invoicing clerk, your key responsibilities will include:
Maintenance Oversight: Verify vehicle maintenance intervals and ensure accurate planning for service needs.
Workshop Efficiency: Collaborate with the Workshop Controller, and Service Advisors to optimise workshop capacity and productivity
Accurate Documentation: Ensure job card instructions are precise for technicians and invoicing teams.
Administrative Support: Manage required administrative tasks efficiently, including coordinating with dealer-point managers and workshop supervisors.
Invoicing Accuracy: Liaise with invoicing teams to ensure job cards are processed correctly and promptly.
Warranty Assistance: Support the Warranty and Contracts Manager with queries and documentation while adhering to warranty and contract procedures.
What we are looking for:
Exceptional Communication Skills: You’ll be talking to customers regularly, so being friendly, approachable, and clear is key.
Attention to Detail: You’ll be handling important invoices and customer data, so accuracy is vital.
Computer Skills: A good knowledge of Microsoft Word, Excel, and Outlook applications and solid computer literacy skills.
Team Player: RH Commercial Vehicles thrives on collaboration. You’ll work closely with other departments to ensure smooth operations.
Experience in Invoicing: Previous experience in a similar role, but we are willing to train the right person with the right attitude.
You’ll Really Hit the Ground Running if:
Commercial Vehicle Dealership Experience: If you have previous vehicle dealership experience, you’ll fit right in!
Who are RH Commercial Vehicles?
We are an award-winning company with a strong reputation for delivering top-quality commercial vehicles and unparalleled customer service. Our team is the heart of everything we do, and we are looking for people who share our passion for excellence.
Equal Opportunities Statement
We are an equal opportunities employer. Recruitment and selection are based solely on merit, ensuring the most suitable person is appointed to each role. We welcome applications from all qualified individuals regardless of protected characteristics. Adjustments for applicants with disabilities are available on request.
Ready to Apply?
If you’re ready to take the next step in your career and make a difference at RH Commercial Vehicles, we want to hear from you!
Apply today and become a key player in our dedicated team.
Job Types: Full-time, Permanent
Pay: £32,000.00 per year
Benefits
- Additional leave
- Canteen
- Company events
- Company pension
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- Health & wellbeing programme
- Matching gift scheme
- On-site parking
- Referral programme
- Sick pay
- Transport links
Application question(s)
Do you have commercial vehicle experience?
Are you happy for us to hold onto your details and contact you if other opportunities become available?
Experience
Invoicing: 3 years (required)
Work authorisation
United Kingdom (required)
Location
Northampton NN7 (preferred)
Work Location: In person
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