Adaptive Communications & Adaptive Technology Trainer

Palmerston North | Permanent/Full-time

• Title: Adaptive Communications & Adaptive Technology Trainer - Palmerston North
• Job Type: Permanent/Full-time
• Location: Palmerston North
• Closing date: Monday, 26 October 2026
• Mō mātou | About Us

Blind Low Vision NZ is the leading national provider of vision rehabilitation services for people who are blind, deafblind or have low vision. Now more than ever, the opportunities are here to make a real difference for people with sight loss, and you’ll help us achieve our vision of empowering New Zealanders who are blind, deafblind or low vision, to live the life they choose. As well as supporting individuals, we seek to make big-picture change by advocating for inclusive communities and for optimal eye care services for all New Zealanders. We have a rich history stretching back to 1890 and as we continue to connect people with sight loss to expert staff and their peers, we also continue to be one of New Zealand's most trusted and iconic not for profit organisations.

Mō tēnei tūranga mahi | About this role

As a Trainer in our Adaptive Communications and Adaptive Technology Services team, you’ll help blind, deafblind and low vision clients build the skills and confidence to use technology in ways that support their independence and participation at home, in the community, and in study and work environments.

Using your strong interpersonal and communication skills, you’ll work alongside each client to understand their individual needs and goals, then develop and deliver tailored training to help them get the most from their technology. This may include configuring accessibility settings on mainstream devices such as computers, smartphones and tablets, as well as supporting the use of specialist adaptive technology.

You will:

Assess individual needs and goals and develop tailored training plans.

Deliver engaging one-to-one and small-group training.

Provide clear, accurate reports for operational requirements and external agencies, including ACC, Support Fund Services and funders.

Provide ongoing advice, guidance and support to clients.

Keep up to date with emerging technology and evaluate its accessibility.

Work towards gaining certification in Braille.

Ko wai koe | About you

• To enable you to hit the ground running, we’re looking for some who brings:
• Experience with information technology, adult education or training, or adult rehabilitation.
• Extensive knowledge of mainstream information technology hardware and software, mobile devices, smart speakers and smart home devices.
• Proven skills and experience in adult training.
• Proven skills and experience in professional report writing.
• Well-developed analytical and problem-solving skills.
• Excellent verbal and written communication skills.
• Great time management, planning and organisational skills.
• Excellent interpersonal skills.
• The ability to be flexible and adaptable to meet changing service requirements.
• Any experience or training in the following would be a great advantage:
• JAWS, NVDA, ZoomText, Supernova, VoiceOver, Talkback, and Braille.
• Ngā painga | What we offer\
• 5 weeks of Annual Leave
• Flexible working options available
• 1 Day of Birthday Leave and 1 Wellbeing Day
• Health and Wellbeing Allowance
• Eye Test and Prescription Lens Reimbursement
• Access to 70+ discounts with businesses across the country
• And many more!
• * conditions apply
• Me pēhea te tuku tono | How to apply

This is a great opportunity to join an organisation that is truly passionate about helping their clients, while also offering rewarding career opportunities, great staff benefits, and a flexible work environment where possible! As we strive to be a for purpose organisation, our staff take an active interest and participate in fundraising and volunteer opportunities.

To show an interest in this position, submit a formal application through our Careers Portal. Should you have any questions, please contact our Recruitment Team - [email protected]

Joining Blind Low Vision NZ means being part of a whānau that values and celebrates the unique contribution each individual brings. We encourage suitably qualified individuals who are blind, have low vision or any other disability to apply. We aspire to increase the representation of a diverse workforce within our organisation. We care about the wellbeing and success of our people, providing a supportive and inclusive working environment where people can thrive and be their true selves. We are dedicated to the principles of Te Tiriti o Waitangi and continue to develop our understanding and implementation of the principles through all aspects of our work.

You must have the right to live and work in Aotearoa New Zealand to apply for this position.

Closing date: Monday, 26 October 2026