Primary Service Provider

Wellington | Permanent/Part-time

• Title: Primary Service Provider - Wellington
• Job Type: Permanent/Part-time
• Location: Wellington
• Closing date: Saturday, 24 October 2026
• Mō mātou | About Us

Blind Low Vision NZ is the leading national provider of vision rehabilitation services for people who are blind, deafblind or have low vision. Now more than ever, the opportunities are here to make a real difference for people with sight loss, and you’ll help us achieve our vision of empowering New Zealanders who are blind, deafblind or low vision, to live the life they choose. As well as supporting individuals, we seek to make big-picture change by advocating for inclusive communities and for optimal eye care services for all New Zealanders. We have a rich history stretching back to 1890 and as we continue to connect people with sight loss to expert staff and their peers, we also continue to be one of New Zealand's most trusted and iconic not for profit organisations.

Mō tēnei tūranga mahi | About this role

We are seeking a Primary Service Provider to work alongside our clients to identify their needs, develop personalised plans, and connect them with the services Blind Low Vision NZ can provide. You will help clients live independently by coordinating timely referrals and working with specialists and external providers as needed. Key responsibilities include:

Taking a holistic approach to service delivery that supports each client’s independence

Providing safe, effective, outcome-focused support that is centred on the client and their family or whānau, with most of your time spent on client-related work

Working with clients and their support networks to identify needs and provide essential services and support that help them achieve the best possible outcomes and live a life without limits

Empowering clients to develop plans based on their individual needs and priorities, and ensuring appropriate services are delivered effectively in line with those plans

Collaborating with a wide range of stakeholders, including internal service delivery teams and external providers

This is a permanent part-time role of 18.5 hours per week, based at our Wellington office. The role also involves travel throughout the wider Wellington region to visit clients, with fleet vehicles provided.

Ko wai koe | About you

We are looking for a client focused individual that has experience in a similar role. You will be working closely with our clients, so you will be a natural people person, who builds rapport quickly and makes our clients feel at ease. We are looking for:

Proven experience in service delivery within the disability field, general health or rehabilitation, or a relevant tertiary education

Developed relevant fundamental level transdisciplinary skills i.e. Adaptive Communications and Technology, Orientation and Mobility, Adaptive Living, assessing client needs, and interpretation of ophthalmic reports.

Previous experience within a customer focused role, ideally within the disability sector. Experience working with blind or vision impaired clients is highly advantageous

Well-developed communication skills and the ability to interact with people from diverse backgrounds

Strong interpersonal skills and the ability to build rapport quickly

Ngā painga | What we offer\

5 weeks of Annual Leave

Flexible working options available

1 Day of Birthday Leave and 1 Wellbeing Day

Health and Wellbeing Allowance

Eye Test and Prescription Lens Reimbursement

Access to 70+ discounts with businesses across the country

And many more!

* conditions apply

Me pēhea te tuku tono | How to apply

This is a great opportunity to join an organisation that is truly passionate about helping their clients, while also offering rewarding career opportunities, great staff benefits, and a flexible work environment where possible! As we strive to be a for purpose organisation, our staff take an active interest and participate in fundraising and volunteer opportunities.

To show an interest in this position, submit a formal application through our Careers Portal. Should you have any questions, please contact our Recruitment Team - [email protected]

Joining Blind Low Vision NZ means being part of a whānau that values and celebrates the unique contribution each individual brings. We encourage suitably qualified individuals who are blind, have low vision or any other disability to apply. We aspire to increase the representation of a diverse workforce within our organisation. We care about the wellbeing and success of our people, providing a supportive and inclusive working environment where people can thrive and be their true selves. We are dedicated to the principles of Te Tiriti o Waitangi and continue to develop our understanding and implementation of the principles through all aspects of our work.

You must have the right to live and work in Aotearoa New Zealand to apply for this position.

Closing date: Saturday, 24 October 2026