Administative Support (Grade 2), Service Operations Centre

Barwon Health

Accredited sponsorGeelong, VIC, AUPart-timePosted 5 days ago

Job Description

Employment Type - Permanent Part Time; Permanent Full Time

Job Category - Administration - Customer Service

Req Id - 9773

Build your career with Victoria’s largest regional health service

Join a supportive, high-performing team making a real community impact

Permanent part-time and full time opportunities available I 5 weeks leave (pro-rata) | salary packaging

About the role

Join the Service Operations Centre team and play a key role in ensuring the smooth and efficient delivery of day-to-day administrative functions across the service. Working closely with the Service Operations Centre Workforce and Operations Managers, you will develop a strong understanding of the Centre’s services, support operational requirements, maintain and manage relevant systems, and engage with key stakeholders to ensure administrative processes meet the needs of the organisation.

Key responsibilities

Coordinate the day-to-day administrative functions of the Service Operations Centre, including Language Services, Accommodation Services and Workforce Management, ensuring efficient service delivery and professional, consumer-focused customer service

Maintain accurate databases, rosters, staff records and accommodation documentation; manage bookings, invoicing and payroll-related queries, and prepare reports to support operational and workforce requirements

Liaise with internal and external stakeholders, support the orientation of new staff, maintain confidentiality and compliance with Barwon Health policies, and ensure accurate documentation, incident follow-up and continuous improvement of administrative processes

What we’re looking for

Demonstrated computer literacy, including proficiency in Microsoft Office applications and the ability to learn and use specialist administrative systems

Excellent verbal and written communication skills, with the ability to communicate professionally and effectively with a range of internal and external stakeholders

Excellent verbal and written communication skills, with the ability to communicate clearly and professionally with a range of stakeholders

Position Description

Please note Barwon Health will only contact you via our official email and never use unconventional means, such as text messaging or other services

Barwon Health staff benefits

Excellent working conditions and a strong sense of job satisfaction

A vibrant staff wellbeing program and access to our 24/7 Employee Assistance Program

Extensive professional development opportunities

Attractive salary packaging benefits

+ Living expenses capped at $9,010

+ Meals and entertainment capped at $2,650

For more information about working at Barwon Health, please click here

Diversity and inclusion

Barwon Health is an inclusive and welcoming employer, committed to reflecting the diverse communities we serve. We value and celebrate people of all genders, sexual orientations, cultural backgrounds, faiths, abilities, family structures, and identities, and encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, culturally and linguistically diverse communities, and members of the LGBTIQA+ community.

Child safety

We are strongly committed to the safety and wellbeing of all children and young people. Click here for further information on the Victorian Government’s Child Safe Standards

Additional information

If you need adjustments to participate in the recruitment process, please contact us at [email protected]

All appointments are subject to:

Satisfactory Police Record Check

Immunisation Status Clearance

Working with Children Check (if applicable)

To apply, you will need a resume and a tailored cover letter outlining your skills, experience, and suitability for the position in line with the requirements of the position description. Please note: We do not accept resumes via email.

Contact person: Libby Bentley

Email: [email protected]

Phone: (03) 4215 2331

Application closing date: 29 October 2026

Shortlisting may commence prior to the closing date - early applications are encouraged.

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