Patient Services Assistant (Level 2), Emergency Department
Job Description
Employment Type - Permanent Part Time; Permanent Full Time
Job Category - Environmental Services -Patient Services Assistant Level 2
Req Id - 9993
Grow your skills at an organisation invested in your long-term development
Enhance your career with the largest regional healthcare service in Victoria
Multiple permanent part-time and full-time opportunities available
About the role
The Patient Services Assistant (PSA) is responsible for ensuring a high standard of cleanliness and hygiene is maintained throughout all areas of the ward/ department, especially in patient areas. The PSA is an integral member of the hospital team, assisting and supporting the nursing and clinical staff, completing the five functions being Cleaning & Housekeeping, Food & Beverage, Transport & Couriering, Ward Support and Patient Support.
Key Responsibilities
Maintain high standards of environmental cleaning and housekeeping across wards, patient areas, and general hospital spaces, ensuring infection control and hygiene requirements are met.
Support patient care by assisting with patient mobility, lifting, positioning, and transport within the hospital.
Provide ward support services including restocking supplies, managing linen and waste, checking equipment (e.g. oxygen cylinders), and maintaining ward readiness.
Assist with food and beverage services including meal delivery, food order checks, and replenishing pantry and refrigerator supplies.
Transport patients, equipment, specimens, and clinical items safely between wards and departments.
Contribute to a safe and collaborative environment by participating in emergency responses, following safety and information management policies, and working effectively within a multidisciplinary team
What we’re looking for
Certificate III in Health Services Assistance.
Food Handlers Certificate
Service orientated with attention to method and application to detail
Good time management skills
Neat personal presentation, hygiene and the ability to read and write English
Physical ability to lift, push and move heavy items and walk long distances as part of daily duties
Position Description
Please note Barwon Health will only contact you via our official email and never use unconventional means, such as text messaging or other services.
Barwon Health staff benefits
Excellent working conditions and a strong sense of job satisfaction
A vibrant staff wellbeing program and access to our 24/7 Employee Assistance Program
Extensive professional development opportunities
Attractive salary packaging benefits
+ Living expenses capped at $9,010
+ Meals and entertainment capped at $2,650
For more information about working at Barwon Health, please click Here
Diversity and Inclusion
Barwon Health is an inclusive and welcoming employer, committed to reflecting the diverse communities we serve. We value and celebrate people of all genders, sexual orientations, cultural backgrounds, faiths, abilities, family structures, and identities, and encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, culturally and linguistically diverse communities, and members of the LGBTIQA+ community.
Child Safety
We are strongly committed to the safety and wellbeing of all children and young people. Click here for further information on the Victorian Government’s Child Safe Standards: About Child Safe Standards | Victorian Government (www.vic.gov.au)
Additional information
If you need adjustments to participate in the recruitment process, please contact us at [email protected]
All appointments are subject to
Satisfactory Police Record Check
Immunisation Status Clearance
* Working with Children Check (if applicable)
To apply, you will need a resume and a tailored cover letter outlining your skills, experience, and suitability for the position in line with the requirements of the position description. Please note: We do not accept resumes via email.
Contact person: Andrew Hamilton
Email: [email protected]
Phone: 0403659334
Application closing date: 29 October 2026
Shortlisting may commence prior to the closing date - early applications are encouraged.
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