
Case Admin - Casualty Injury
Job Description
### Description
DAC Beachcroft is looking to appoint a Case Administrator to join our Casualty Injury team in Birmingham.
Our Casualty Injury team focuses on Employers' Liability and Public Liability claims, with claims valued up to £100k. This is an excellent opportunity to join a dynamic and supportive team, with full training provided, and play an important role in supporting the handling of a diverse range of EL/PL claims.
At DAC Beachcroft, you'll benefit from working for one of the country's leading law firms. You'll gain valuable hands-on experience while building relationships with colleagues and clients, including leading insurers and well-known corporate businesses. This is a fantastic opportunity to develop your skills and grow your career in a supportive and professional environment.
### What you will do?
As a Case Administrator, you'll provide administrative support to fee earners handling litigated EL/PL claims, helping to ensure files are managed efficiently and client service standards are consistently met.
Your responsibilities will include
Opening and maintaining case files accurately and efficiently.
Preparing, reviewing and processing legal documentation and correspondence.
Updating case management systems and ensuring data is recorded accurately.
Monitoring and managing key deadlines.
Assisting fee earners with file administration throughout the lifecycle of a claim.
Handling incoming and outgoing correspondence.
Supporting financial administration, including trust balances and billing-related activities where required.
Liaising with clients, third parties and internal stakeholders in a professional manner.
Ensuring work is completed in line with client SLAs, protocols and firm procedures.
Identifying and escalating any risk, compliance or operational issues as appropriate.
Maintaining an awareness of the firm's strategies, processes and best practices.
Attending training sessions and continually developing technical knowledge and skills.
### Who you are
Previous administrative experience, ideally gained within a legal, insurance or professional services environment
Strong organisational skills with the ability to manage competing priorities effectively.
Excellent attention to detail and accuracy.
Good IT skills, including Microsoft Word, Excel and case management systems.
Strong written and verbal communication skills.
Ability to work effectively as part of a team.
A proactive and positive approach to work.
Good problem-solving and analytical skills.
Strong customer service and interpersonal skills.
Resilient and adaptable, with a willingness to learn and develop new skills.
### What's in it for you?
High levels of flexibility and a great work life balance - https://www.dacbeachcroft.com/en/Work-with-us/Whats-in-it-for-you
A well-rounded remuneration package (which includes private medical insurance, income protection insurance and discounted gym membership, amongst many other benefits)
Opportunities for growth and progression including professional funding
In person and remote social events
* Opportunity to get involved in a range of Environmental, Social and Governance (ESG) activities
We are dedicated to building a diverse, inclusive and authentic workplace, which aligns closely to our cultural principles (Determined, Clear, Creative and Supportive). If you are excited about this role and being part of our culture, but your past experience does not align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles!
### About DAC Beachcroft
We are a leading international legal business with over 3,000 colleagues and a diverse range of capabilities. We are market leaders in insurance, health and real estate but with a full-service offering, including growing Financial Services and Tech capabilities. We represent a wide range of clients – from household names to government departments and NHS bodies. We act for nearly all of the top-20 UK and global insurers, we're market leaders in the provision of strategic, commercial and regulatory advice to providers and commissioners in the health sector, and in real estate we advise all of the UK’s top-five housebuilders.
We are a fast-growing international business with offices around the globe. In addition to our 11 UK offices, we also have offices in Bogota, Buenos Aires, Dublin, Lima, Los Angeles, Hong Kong, Madrid, Mexico City, Milan, New York, Paris, Rome, Santiago de Chile, and Singapore plus a representative office in Miami and broad network of affiliations across the globe.
At DAC Beachcroft we are committed to and recognise the importance of equity, diversity and inclusion across the board, including and beyond the protected characteristics. We take decisions based solely on merit. We value, welcome and seek out people with different backgrounds and life experiences, perspectives, beliefs, ways of thinking and identities.
We are happy to talk flexible working with our Flex Forward scheme. We would encourage you to talk to us about our approach to flexible working during the hiring process if you would like to explore this further.
Note for Recruitment Agencies
DAC Beachcroft manages all vacancies via our in-house recruitment teams, prioritising direct sourcing and referrals. When external support is required, roles are released to selected agencies on our Preferred Supplier List (PSL).
Speculative CVs sent to any DAC Beachcroft employee without prior instruction from our recruitment teams (LLP and CSG) will not be accepted, and no fees will be payable.
For PSL queries, please contact: [email protected] or [email protected]
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