
Chief Executive Officer
Job Description
About the role
Reporting to the Directors, the CEO will be responsible for the overall leadership, strategic direction and day-to-day performance of Watersports Limited. This is a hands-on executive role requiring strong operational oversight, financial discipline, team leadership, safety focus and the ability to grow a respected adventure tourism business in a competitive market.
Key responsibilities
Provide strategic and operational leadership across all activities
Maintain compliance with all statutory, regulatory and legal obligations across the business
Ensure all activities are operating in compliance with Maritime New Zealand
Ensure all activities are operated safely, professionally and in line with maritime, tourism, employment and health and safety requirements
Have a strong understanding and relationship with local transport authorities with regards to the operation of Orbus Ferries
Lead, develop and support a high-performing team across operations, customer service, sales, marketing, maintenance and administration
Drive commercial performance through strong financial management, budgeting, forecasting and revenue growth initiatives
Maintain excellent customer experience standards and protect the reputation of Watersports Limited and its brands
Build and maintain productive relationships with the Directors, employees, suppliers, tourism partners, regulators, local stakeholders and the wider Queenstown business community
Identify opportunities to improve systems, processes, product offerings and operational efficiency
About you
Demonstrated senior executive with GM experience
Strong sales, marketing, finance and commercial capability, including performance reporting
Experience leading operational teams in a seasonal, fast-paced or safety-critical environment
Excellent communication, stakeholder management and decision-making skills
A practical, visible and hands-on leadership style
A strong understanding of health and safety obligations and risk management
* Passion for Queenstown, tourism, the visitor experience and the marine environment
About us
Watersports Limited is seeking a commercially minded and people-focused Chief Executive Officer to lead our dynamic tourism and marine operations through its growth stage and further establish its goal to be a leading marina and adventure tourism organisation. Home to some of the region's most memorable water-based experiences, including Thunder Jet, Hydro Attack, Paraflights, Queenstown Marine, Queenstown Marina and Orbus Ferry operations. Watersports Limited delivers adventure, safety and outstanding customer service on Lake Wakatipu and beyond.
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