Counter Sales and Warehouse Support HVAC
Job Description
Our client is seeking a HVAC counter sales professional to join their Clayton team to assist customers, processing orders and responding to product enquiries. Flexibility to work
across warehouse, delivery and support customer-facing activities is essential.
About Us
Our client is a leader in HVAC industry and due to internal movements and grwoth, they are seeking a new cperson to join the Trades Counter in a sales role.
Responsibilities
Provide prompt, professional service to
customers at the trade counter, by phone, and via email.
Process customer orders accurately and ensure
timely sourcing, fulfilment, and delivery.
Identify opportunities to promote products,
upsell, and maximise sales while meeting customer needs.
Build and maintain positive customer
relationships through responsive service and product knowledge.
Manage customer expectations regarding product
availability, pricing, and delivery, in consultation with the Branch
Manager.
Maintain a high standard of customer service and
contribute to a positive customer experience at all times
Assist in both the warehouse and with deliveries
as the need arises.
Your Profile
This role would suit a person with HVAC industry experience wnating to come off the tools and into a sales and cusomter service role. Your knowledge in the industry will help propel you in this role within the company.
Proven sales ability and proactive selling skills
HVAC background
• Strong customer service focus
Good product knowledge and ability to understand customer
needs
Excellent communication and interpersonal skills
Strong problem-solving skills
Positive, professional attitude and personal presentation
Good organisational and time-management skills
Forklift licence with practical experience in a warehouse
environment
Full Drivers licence and willingness to assist with customer
deliveries as the need arises
* Full Australian Work Rights
If you have HVAC knowledge and experience and ready to step into a a counter sales role in the south east , please apply today.
Contact
For further details or to arrange a confidentail discussion please email - [email protected]
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