Customer Support Representative

Work for a company recognised as an Employer of Choice

Join a supportive, people-first culture in an ASX200 IT company

Join Data#3 as a Customer Support Representative, where you’ll play a crucial role in delivering outstanding service and support to our technology clients.

In this full-time hybrid role (2 days in the office) based in Brisbane, you’ll provide expert assistance, streamline processes, and collaborate with internal teams to ensure a smooth customer experience. If you’re passionate about problem-solving, customer satisfaction, and working in a fast-paced tech environment, we’d love to hear from you!

In this role you will:

Partner with Account Executives to support customer success through quotes, proposals, and tailored solutions

Manage customer relationships through responsive communication and proactive problem-solving

Drive operational excellence through accurate pricing, reporting, and order management

Coordinate with multiple stakeholders to ensure customer satisfaction and timely delivery

Support business development through administrative excellence and event coordination

About You

2+ years' experience in technology sales support or customer service

Strong proficiency in Microsoft Office, particularly Excel and Word

Proven track record of building positive customer relationships

Sharp attention to detail and excellent organizational skills

Experience in IT product administration and vendor management

This role offers the opportunity to grow your career in the technology sector while working with a respected industry leader. You'll be part of a dynamic team that values initiative, customer focus, and professional growth.

Who is Data#3?

An ASX200-listed leading IT services provider, Data#3 delivers innovative technology solutions to businesses across Australia and Fiji. Headquartered in Brisbane with a 1,400-strong team and $3B in FY25 gross sales, we are as passionate about our people as our tech. Voted HRD's Employer of Choice for 11 years running and a 2026 Best Workplaces in Technology title.

At Data#3, we value diversity, equity, and inclusion as key to a thriving workplace. We are committed to building a culture where everyone feels welcome, respected, and valued—and we encourage your application.

Data#3 will request as part of the recruitment process, reference checks, police checks and verification of your right to work in Australia.

REF: SACA114534