Guestroom attendant

Job ID: REQ10395035

Four Seasons Hampshire

Location: Hook, Hampshire, United Kingdom

widget: Full time

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Set in a restored 18th-century manor in the English countryside, just 40 minutes away from London, Four Seasons Hotel Hampshire offers a humble, comfortable and welcoming home away from home. With 500 acres of bucolic landscape, our hotel grounds allow you to enjoy an unrivalled sense of escape with unlimited access to nature, wildlife and unique outdoor experiences. Whether you're visiting with your loved one, family or pets, our facilities welcome you with seasonal food and drink options, spa treatments, pop-ups and event spaces with sustainable innovations throughout.

About the role

Nestled in the beautiful Hampshire countryside, Four Seasons Hotel Hampshire offers world‑class hospitality in an inspiring and tranquil setting. As part of our commitment to delivering exceptional luxury experiences, we are seeking a dedicated Guestroom Attendant to join our Housekeeping team.

As a Guestroom Attendant, you will play a key role in maintaining the highest standards of cleanliness and comfort across our guest rooms and suites. Your attention to detail, pride in presentation, and passion for service will help create a warm and welcoming environment for every guest who stays with us.

What you will do

Clean and prepare guest rooms and suites to Four Seasons’ exceptional standards

Refresh linen, amenities, and supplies to ensure a seamless guest experience

Maintain public areas on guest floors, ensuring immaculate presentation throughout

Respond to guest requests with professionalism, care, and efficiency

Report maintenance issues promptly to ensure room functionality and safety

Collaborate with the Housekeeping and Guest Services teams to uphold a smooth operation

Uphold Four Seasons’ commitment to luxury, service excellence, and guest satisfaction

What you bring

Previous housekeeping or hospitality experience preferred

Strong attention to detail and pride in delivering exceptional cleanliness

A warm, friendly, and service‑driven approach

Ability to work efficiently in a fast‑paced environment

Strong teamwork skills and a positive attitude

Flexibility to work mornings, evenings, weekends, and holidays

What we offer:

Excellent training and career development opportunities

Four Seasons employee travel programme

Be the guest experience at the hotel

BUPA Dental Healthcare

Complimentary meals in our staff restaurant while on duty, plus fruit, coffee, and tea throughout the day

Shuttle bus service between the hotel, Fleet & Church Crookham

Global career opportunities within Four Seasons

Free uniform dry cleaning

Annual themed employee party, social events, charitable initiatives & sporting activities

Access to Wagestream – salary advance benefit

Employee recognition programmes