Housekeeping Supervisor
Job Description
Join the team at Copthorne Hotel Wellington Oriental Bay and take the next step in your hospitality leadership career.
What’s on offer:
Guaranteed 30 hours per week on a rotating roster (including weekends & public holidays)
$27–$29 per hour (depending on experience)
Staff meals on duty + uniform provided (laundry services available)
Free staff parking while on shift
Discounted accommodation and F&B rates across NZ and globally
Career development opportunities within an international hotel group
Part of Millennium Hotels and Resorts, we’re proud of our supportive team culture and genuine growth pathways. Guided by our values — Energy On, Go Further, Genuinely Care, Truly Connected — you’ll find a workplace where your contribution truly matters.
About the Role
As Housekeeping Supervisor, you’ll play a key role in the smooth and efficient operation of the housekeeping department. You’ll lead daily operations, ensure rooms meet brand standards, and support your team during peak periods.
This is a leadership role for someone who enjoys balancing administrative responsibility with working alongside their team on the floor.
Key Responsibilities
Oversee daily housekeeping operations, ensuring brand standards are consistently met
Lead from the front — stepping in to assist with rooms or public areas when required
Create and manage staff rosters to meet operational demands
Manage stock control and departmental ordering
Support recruitment, training, and development of team members
Maintain health & safety compliance and service standards
Communicate effectively with management and other departments
What We’re Looking For
Previous housekeeping supervisory experience (essential)
Strong administrative and computer skills (Excel experience advantageous)
Confidence managing rosters, budgets, and ordering processes
Excellent communication skills and the ability to lead a diverse team
A practical, proactive leadership style
Strong problem-solving skills and the ability to stay calm under pressure
Excellent written and spoken English
If you’re a motivated leader who enjoys driving standards while supporting your team, we’d love to hear from you.
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