ICT Senior Systems Engineer (L3)

ICT Senior Systems Engineer (L3) - Wellington

DTSL Group

ABOUT THE ROLE:

We’re on the lookout for an experienced Senior Systems Engineer to join our growing team in Wellington (Level 3).

In this role, you'll play a key part in supporting our managed services clients while also working on exciting infrastructure projects in the start-up of our growth orientated new Professional Services team. You’ll work with a wide range of technologies (Predominantly Microsoft Cloud) to keep clients’ systems securely running at their best—solving problems, suggesting improvements, and bringing your technical insight to the table.

If you're someone who thrives on variety, enjoys working with others, are at the top of your game, and is always keen to improve and grow, you’ll love it here.

What You'll Be Doing:

Leading the improvement of clients’ existing IT systems as well as supporting those systems

Working across Microsoft cloud technologies: Microsoft 365 and Azure. Administration of Microsoft 365 services including Entra ID, Exchange Online, SharePoint, OneDrive, Teams, Intune, Defender and Purview. Building and supporting modern workplace environments.

Windows Servers & Client support. This includes some virtual server environments

Producing technical and implementation documentation

Leading and completing project work and infrastructure upgrades

Providing input and advice on best practices and long-term IT solutions

Collaborating with team members to deliver top-quality service

Owning complex escalation and root cause analysis

Staying on top of emerging technologies and tools

What We're Looking For:

Soft Skills

Strong verbal and written communication skills

A customer-first mindset and positive attitude

Team player with a sense of humour and a proactive approach

Self-motivated and eager to learn and grow

Passionate about technology and improving how things work

Leadership skills and experience with the opportunity to extend

Technical Skills and Experience

At least 5 years of experience in a similar technical role

Hands on experience of Security & Microsoft technologies: M365, Azure, Windows Servers, etc.

Experience applying cybersecurity controls and working with recognised security frameworks and best-practice standards is desirable

Experience delivering client-facing technical solutions within a professional services environment is desirable

Bonus if you also know your way around: –

+ HPE, Aruba, Cisco, Fortinet, Palo Alto

+ Non-Microsoft Hypervisors (VMware, VME, Proxmox etc.)

+ WAN/Internet connections and networking

+ Remote management tools

Qualifications:

Degree or industry equivalent

Microsoft Certification (e.g. MS-102, MD-102, MS-900, SC-300 and AZ-104.)

Networking and Security qualifications are a plus but not essential

You must be eligible to work and be based in New Zealand.

WHAT WE CAN OFFER YOU:

A permanent, full-time role based in Wellington

A supportive, close-knit team environment

Ongoing learning and certification opportunities

The chance to work on diverse, meaningful projects

A progressive company where your input matters

ABOUT US:

At the DTSL Group, we’re proud to be a trusted nationwide IT services provider with a team of around 230+ professionals across 18 locations in New Zealand.

We work with a wide range of clients—from small and medium businesses to large corporate enterprises and government agencies—delivering everything from IT infrastructure design and implementation to post-installation support. We also have strong partnerships with some of the world’s leading IT vendors.

Our focus? Exceptional service, innovation, and strong relationships. We value teamwork, diversity, continuous learning, and integrity in everything we do.