Room Attendant / Housekeeping

At Crowne Plaza Queenstown, we're searching for a Room Attendant to joining our caring and professional team.

About us

Situated on the shore of Lake Whakatipu in the heart of the adventure capital of the world, Crowne Plaza Queenstown is a leading 4.5-star hotel and a member of the IHG Hotels & Resorts family. We pride ourselves on delivering exceptional service, creating memorable guest experiences, and offering a vibrant, welcoming workplace for our team.

About the role

We take our housekeeping standards seriously. So, we’re searching for a Room Attendant with an exceptional eye for detail and a passion for perfection to make sure every guest enjoys a truly memorable experience.

A little taste of your day-to-day

Every day is different, but you’ll mostly be making sure our rooms and suites are always ‘fresh and welcoming’ for our guests after a busy day – creating a haven for them to escape and relax in or get a bit of last-minute work done.

Basic duties of the role include vacuuming, mopping, cleaning bathrooms, stripping & making beds and restocking supplies & amenities in the room.

Duties may also include keeping the public areas clean or assisting in the laundry to ensure we have clean linen ready for our rooms.

What we need from you

As this role is quite often the face of the hotel, you must be immaculately presented and provide our signature True Hospitality service to guests.

Prior Housekeeping Experience is preferred but not essential as on-the-job training will be provided.

Ability to lift up to 20kgs & can be on your feet all day long - it is a physical role!

Flexibility to work a range of shift times and days - including weekends, public holidays.

An eye for detail

Good English skills preferred, but basic English is acceptable.

Strong sense of reliability and high level of trust to handle guest luggage.

Willingness to assist other team members.

What you can expect from us

Well...where do we start?!

Access to IHG One Pass - Exclusive Employee Room Rates & 50% off Food & Beverage at over 6,000 hotels worldwide!

Staff Accommodation! FREE Rent for your first 2 Weeks!

Competitive Rate

An opportunity to kick-start your career with a company that can take you around the world!

3 Free meals a day!

Paid Birthday Leave

Access to our Employee Assistance Programme (EAP) Service

PerkBox Discount Platform for leading retailers

* Uniform provided

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.