Service Account Manager

Great benefits and remuneration – Base + car allowance + generous sales incentives

Work with industry-leading products and technology

Join a global organisation with a strong focus on training, safety and quality

At KONE, you'll find innovation that goes somewhere

We see a future of smart cities. As an innovation leader in the elevator and escalator industry, our award-winning products and solutions continue to push boundaries, rethinking how we use buildings for life, work and play

Our work will take you in different directions.

We are seeking a Service Account Manager to join our Service Sales Team in Brisbane, QLD. This person will nurture existing customer relationships and identifying new business opportunities to expand our customer portfolio and drive service growth.

What will you be doing?

Build a deep understanding of customer needs to ensure customer satisfaction and retention, while identifying and maximising sales opportunities.

Drive account growth by identifying value-added solutions and upselling opportunities within existing customer portfolios.

Proactively develop and strengthen relationships with both new and existing customers to support long-term business growth.

Develop compelling value propositions that clearly articulate the benefits and business impact of KONE's service solutions.

Establish and maintain strong relationships with key internal stakeholders.

Are you the one?

3+ years’ experience in an account management, sales specialist or business development role.

Construction / building services industry experience is an advantage.

Ability to communicate effectively with internal and external stakeholders

Excellent presentation and negotiation skills

A customer service mindset

There’s so much more to KONE than you may realise.

Career progression opportunities within a global organisation.

Access to world‑class learning and development programs.

A supportive, high‑performing team environment.

A total rewards package designed to recognise and motivate.

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Note: Applicants must either be a permanent resident or citizen of Australia or be a citizen of New Zealand to apply for this position.

This role is being sourced directly by KONE. We respectfully request no agency approaches.